Subscribe to Help Center RSS FeedAt the center of the JumpCloud application is the user interface (UI). There are two different UIs and experiences for JumpCloud administrators and JumpCloud users—IT Admins should be familiar with both.
The Admin Portal is your command center for administering JumpCloud for your organization.
Admin Portal Login
Log in to your JumpCloud Admin Portal from the Administrator Portal Login page.
If your data is stored outside of the US, check which login URL you should be using depending on your region. If your organization uses LDAP, RADIUS, or requires firewall allow list configuration, the Fully Qualified Domain Names (FQDNs) will also be region specific. See JumpCloud Data Centers for the URLs, FQDNs, and IP addresses.
To log in to your JumpCloud admin account:
- Using a supported browser, go to https://console.jumpcloud.com/login.
- If you’re viewing the User Portal Login, select your initials in the top right of the page and click Launch Admin Portal.
- Enter your company email address and password, then click Administrator Login.
Admin Portal User Interface
When you log in to JumpCloud you're taken to the JumpCloud Homepage. The Homepage is your starting point in JumpCloud. It shows organization health alerts, quick admin tasks, and data summaries for users and devices in one place.
Left Nav
Use the left nav to access your JumpCloud resources:
- Hover over each menu to show the submenus.
- Maximize or minimize space in the Admin Portal by clicking the collapse/expand menu control at the top of the Left Nav.
The left nav includes the following sections:
- Monitoring
- Identity Management
- Device Management
- Access
- Workflows
- Security
- Insights
- Account (JumpCloud admin users only)
Monitoring
Use predefined rule templates to configure monitoring rules based on your needs. Learn about Monitoring and Alerts:
Manage and view information about your JumpCloud users and user groups. Learn managing Users and Groups.
- Getting Started: Directories
- Get Started: Active Directory Integration (ADI)
- Cloud Directories
- HR Directories
- Identity Providers
Manage devices, device groups, and device resources for your JumpCloud account. Learn about managing devices and device resources:
- Get Started: Devices
- Create a Device Group
- Get Started: Commands
- Get Started: Asset Management
- Configure Default Patch Policy Groups
- Get Started: Policies
- Get Started: Software Management
- Get Started: MDM
Configure and manage LDAP, RADIUS, and SAML Single Sign On (SSO) applications, for your organization. The applications you configure here are available to your organization employees in the JumpCloud User Portal. Learn about managing user authentication:
- Get Started: SSO Applications
- Get Started: Access Requests
- Get Started: AI & SaaS Management
- Get Started: AI Gateway
- Get Started: JumpCloud Vault
- Get Started: Cloud LDAP
- Get Started: RADIUS
Workflows
JumpCloud Workflows is a centralized automation feature built into the Admin Portal. It helps you automate common identity, device, and access tasks using a no-code/low-code workflow builder UI instead of complex scripts. Learn about Workflows:
- Get Started: Conditional Access Policies
- Get Started: Conditional Lists
- Get Started: MFA
- Get Started: Mobile Device Trust
- Get Started: Password Policies
Search
Use the search bar to find a resource, such as users, devices, or policies. Learn about using AI Search:
Filter
Depending where you are in your Admin Portal, you can filter your list view with Filters. For example, you can view only users who have pending passwords, or devices that are inactive.
To view the menu, click Filters 
.
Actions
Depending on where you are in the Admin Portal, you can perform actions on one or more resources. For example, you can require Multi-factor Authentication (MFA) for multiple users, delete devices and policies, and run commands by clicking Actions.
The Administrator Portal Actions menu allows administrators to select one or more items from the list view to enable certain functions listed in the menu.
In the Admin Portal, the action menu will be inactive (greyed out) until one or more users are selected from the Users list.
Users List – Actions Menu
The Actions dropdown menu lets you apply actions on single or multiple users from the users list at once.
See Admin Portal Users List - Actions menu.
Devices List – Actions Menu
See Admin Portal Devices List -Actions menu.
Top Menu
- Live Chat: Access support options, such as submitting a support ticket, submitting an enhancement request, viewing the JumpCloud Knowledge Base, or talking with Professional Service.
- What's New: See a running list of product improvements and new features.
- Checklists: Access your IT admin implementation checklist.
- Pricing: See JumpCloud's subscription packages.
Admin Portal Badging
- A NEW badge in the left nav indicates the feature is new.
- Throughout the Admin Portal, a PREMIUM badge indicates that a feature is outside of your current paid plan or package. See Explore Premium Features in JumpCloud.
JumpCloud Admin Account Menu
Click your initials to access your administrator account menu. Use your JumpCloud Admin Account Menu to change your admin account password, launch your user portal, access your billing information, access or update your API Key and to log out of your account.
Learn about the things you can do from your JumpCloud Account menu:
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