Get Started: RADIUS

JumpCloud's cloud-based RADIUS service extends your organization's user JumpCloud credentials to your WiFi and other resources that support the RADIUS protocol. Each RADIUS server you add to JumpCloud® can be connected to user groups, segmenting which users can access specific resources.

To use JumpCloud’s RADIUS-as-a-Service

Add a RADIUS Server

Learn how to add a RADIUS server to your JumpCloud account: RADIUS Configuration and Authentication 

Configure your wireless access point (WAP)

Learn how to configure your WAP to use JumpCloud's RADIUS-as-a-Service.

Configure your WiFi client to use JumpCloud RADIUS

After you configure your WAP, configure your WiFi client to use EAP-TTLS/PAP or PEAP to authenticate to your WiFi network. Learn how to configure your WiFi clients to use JumpCloud RADIUS

System Support for EAP-TTLS/PAP

  • Linux® and Windows® 8 and later have built-in support for EAP-TTLS/PAP.  
  • Mac® OS requires you to create a new configuration profile to enable the proper protocol. 
  • Windows 7 or prior require you to install a third-party “supplicant,” such as SecureW2 Enterprise Client. 

View RADIUS server information

View information about your RADIUS servers in the RADIUS list. 

To access to the RADIUS list:

  1. Log in to the JumpCloud Admin Portal:
  2. Go to User Authentication > RADIUS.

RADIUS list.png

The RADIUS list shows the following information for each server:

  • The server’s name. This is an arbitrary name that was given to the server when it was added to JumpCloud.
  • The public IP address from which traffic originates
  • The server’s MFA status

Still Have Questions?

If you cannot find an answer to your question in our FAQ, you can always contact us.

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