Getting Started with JumpCloud Professional Services
Implementation, Technical Account Management (TAM), and Professional Services Engineering
Working with JumpCloud Made Even Easier
New and existing customers alike can now secure white-glove, personalized attention to support their IT departments in strategizing the right measures for security enhancement. Because let’s face it: even the most experienced ITs sometimes struggle to prioritize the right actions at the right times.
Our goal is simple: To provide “best in class” Professional Services that set up your company’s JumpCloud admins with a strong identity management foundation and the right level of ongoing support that will save them time, energy, and unnecessary effort in the long-run.
Implementation Services provide assistance with JumpCloud’s Platform and your current technical environment(s).
- Implementation Consultation: Provides world-class project management skills and technical consultations.
- Implementation Hands on Keyboards: Provides hands-on assistance with the implementation of JumpCloud’s Platform in your environment(s)
Technical Account Management (TAM)
Your Technical Account Manager will provide oversight and guidance for all product usage, assist with customer adoption, advocate and manage product feature requests, and facilitate technical discussions with internal stakeholders and more!
- Escalation resource
- Plan forward looking strategies based on your goals
- Ongoing Technical Advisor
- Assist with Business and Security Requirements
Professional Services Engineering
Consists of highly skilled engineers who are responsible for executing “hands-on” approaches to JumpCloud projects with your organization.
- Migration Services: Our Engineers will migrate your Customers, Users, Groups, Devices, and Applications from your current platform to JumpCloud.
- Custom Scripting: Utilizes engineering support to build Powershell and API custom scripts for your JumpCloud environment.