PREMIUM FEATURES
Personalize your directory with Premium Features
System Insights
Insight into macOS, Windows and Linux OS configurations, software asset and hardware data, and security settings. Learn More
Premium Support
Priority 24x7x365 support via phone, chat, or email. Uptime SLA with monetary credits included. *Minimum of 25 users for Premium Support. Learn More
Directory Insights
Central access to event logs across JumpCloud services for 90-day visibility into directory activity for auditing, compliance, and security. Learn More.
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Education
Centrally manage and secure a wide range of IT resources from G Suite to PowerSchool to Macs to faculty & student networks from one web-based console.
Learn MoreNon-Profit
Secure user access to confidential data and PII without the cost and expense of on-prem solutions. Easy to implement and manage.
Learn MoreUnder a Build Your Own Directory™ plan, you're able to choose and pay only for the features you'd like to use.
Anyone can try JumpCloud for free for up to 10 users and systems to test drive the full platform with all premium features except for Premium Support.
Paying customers can trial System Insights free for 30 days. Talk to your Customer Success Manager about enabling this feature.
No. We require each account to select a plan for all of their users.
We bill accounts on the 1st of each month for the previous month. Note that you will always receive service for the number of days in your contract.
We accepts credit cards (American Express, Discover, MasterCard, and Visa) and ACH transfers. For accounts billing greater than $1,000 per month, invoicing is possible.
Yes. Suspended users are retained in the system during the time they are suspended and are billed as normal users.