Our packaging is built based on the most common use cases from our customers. You can pick one of the packages based on your use case or you can choose the à la carte option to purchase the individual feature.

Anyone can try JumpCloud for free for up to 10 users and 10 devices to test drive the full platform with all of its features. 24×7 Premium Support is included for the first 10 days of the trial as well. Paying customers can trial System Insights for free for 30 days. Talk to your Account Manager about enabling this feature.

We bill accounts on the 1st of each month for the previous month. Note that you will always receive service for the number of days in your contract.

We accept credit cards (American Express, Discover, MasterCard, and Visa) and ACH transfers. For accounts billing greater than $1,000 per month, invoicing is possible.

Yes. Suspended users are retained in the system during the time they are suspended and are billed as normal users.

To purchase now, you can self-service using the in-product check out flow. Simply go to the pricing page in the admin console by navigating to console.jumpcloud.com/pricing or clicking the “pricing” button if you are already in the console and selecting the package that fits your needs.

If you would like to create your own package using our a la carte options, please contact our sales team.

Once you transition to a paid package, all users within JumpCloud will be billed.

MSPs can reach out to the Partner Team to discuss their individual terms and conditions.