QA Engineer Opening at one of Boulder’s Hottest Startups

Are you ready to help put JumpCloud on the map? Are you awesome at helping track down problems in products? Are you great at breaking code and finding issues before customers do? Are you good at automating test suites? If so, come help one of Boulder’s hottest SaaS startups and be a part of a rock star team of professionals. You’ll be challenged by trying to rapidly scale a user base in the IT sector. You’ll need to pull out all of your skills to create an amazing product.

JumpCloud is searching for the best in the business when it comes to building out our AWS infrastructure. JumpCloud launched a disruptive new technology called Directory-as-a-Service^® and is reinventing a space monopolized by Microsoft. JumpCloud is funded by Boulder’s leading venture capitalists - Foundry Group, Bullet Time Ventures, and Galvanize and founded by 8-time venture-backed startup veteran, Rajat Bhargava.

You’ll work with a top-shelf team of developers and QA engineers to help build JumpCloud’s platform. You’ll be part of a high-performing team that is continuously shipping product functionality. That cadence will test your ability to quickly and accurately test the product to ensure that the company ships high quality code. We are out-of-the-box thinkers, so your unique approaches to building a high quality product will be valued!

JumpCloud is an equal opportunity employer with full benefits (medical, dental, unlimited vacation, 401(k) plan, etc.). Please send us a resume and cover letter indicating your interest.

Role – QA Engineer

At JumpCloud we’re solving complex problems in the cloud using technologies like Go, MongoDB, Redis, Docker, Vagrant, Salt, and many others. We’re in the cloud and for the cloud, taking advantage of all the fun tools and capabilities offered to us by Amazon AWS. This is a great place to share and grow your expertise! If you enjoy solving challenging technical problems using the latest technologies, then this is the job for you.

Qualifications for the role:

• 5+ years of experience in software development as a QA Engineer (and have used Agile in the past)
• Experience building a SaaS-based product or service in a similar market (e.g. infrastructure, network - management, systems management, security, etc.)
• Knowledge of directory services and authentication protocols a plus (SSH, LDAP, RADIUS, SAML, etc.)
• Basic knowledge of databases a plus, including MongoDB, MySQL, PostgreSQL
• Experience with both manual and automated testing techniques
• Strong experience / demonstrated success shipping high quality products
• Detail oriented and methodical
• Must be creative, yet results oriented - unleash your creativity while gaining a sense of accomplishment
• Working command-line knowledge of Linux, Mac, and Windows
• College degree required; Computer Science or technical degree preferred.

Specific responsibilities include:

• Software testing of SaaS-based product
• Verifying use cases and creating defects
• Setup and simulate customer environments
• Creatively test product to find defects
• Collaborate with the team to produce detailed test plans

JumpCloud is an early stage, funded, venture backed cloud identity/security business based in beautiful downtown Boulder, Colorado. We offer cutting edge hardware and tools, full benefits (medical, dental, 401(k), etc.) and a fast paced but casual startup working environment. Local applicant preferred. Flexible working hours. Office is right on the Pearl St. Mall in Boulder, stumbling distance to dozens of bars and restaurants, as well as the epic hiking, biking and climbing opportunities in the Flatirons.

apply today

Customer Success Engineer

Success at JumpCloud means Success for our Customers!

Do you like the challenge of ensuring the success and delight of your customers when using your software product? Do you enjoy working deeply with bleeding edge technologies and diving deep into tough problems? Finally, do you enjoy working in a dynamic and fast-moving environment that puts you in the middle of all the action between sales and engineering? Then we have an incredible opportunity for you to be a key player in our Customer Success organization here at JumpCloud.

We are looking for inspired technology professionals who love the challenge of supporting our customers and internal teams to ensure the fluid education, support, integration and adoption of our company’s Directory-as-a-Service® (DaaS) platform. As a Customer Success Engineer, you will leverage your passion and prior experience in technology to assist sales with technical demonstrations; exercise your phenomenal abilities to demonstrate and articulate our product and company in front of technical audiences; provide empathetic support to our customers with on-going issue triaging; ensure the success of new customers as they transition into the day to day use of our product - one which ensures the access of their entire employee base to all of the resources they need - their servers, workstations and laptops, the networks they access to all of the web and on-premise applications they use every day.

Sound exciting? It is! And we’d love to have you join us to support our amazing, global, customer base.

Responsibilities:

• Resolve customer’s issues via email, telephone or remote web session.
• Provide technical demonstrations to audiences over the web and in person at specific events.
• Reproducing issues in-house and responding back in a timely manner.
• Regular follow-ups with customers with recommendations, updates and action plans.
• Escalate issues in a timely manner according to Standard Operating Procedures.
• Leverage internal technical expertise, including peers, mentors, knowledge base, community forums and other internal tools, to provide the most effective solutions to customer issues.
• Research and evaluate technologies to create new knowledge base articles to capture new information for reuse throughout the organization and for end users.

Requirements

• A strong desire to see customers win and be successful at their jobs through the utilization of our software
• 1-3 years experience in a technical, customer-facing position
• Excellent interpersonal communication and customer service skills are needed in order to work successfully with customers as well as with peers ranging from engineering to sales and marketing
• Previous work experience in a Technical domain and a basic understanding of the following technologies is preferred, but not required:
  • Directory Services (Active Directory, LDAP)
  • Networking & Authentication (RADIUS a plus!)
  • Windows, MacOS and Linux Operating Systems
  • Software systems setup and configuration experience
• Strong aptitude for learning new technologies and understanding how to utilize them in a customer-facing environment
• Willingness to travel as a customer evangelist. Activities may include customer site visits as well as industry trade shows to provide product demonstrations and Q & A in front of technical audiences
• Strong oral and written communication skills are imperative.
• Possesses a logical approach to problem solving.
• Bachelor’s degree desired

About JumpCloud: JumpCloud is well funded, venture backed, cloud security business based in beautiful downtown Boulder, Colorado. We offer cutting edge hardware and tools, full benefits (medical, dental, vision, 401(k), etc.) and a fast-paced but casual start-up working environment. Local or relocatable applicant preferred. Office is right on the Pearl St. Mall in Boulder, stumbling distance to dozens of restaurants, not to mention the epic hiking, biking and climbing opportunities in the Flatirons.

Job Type: Full-time

apply today

Public Relations Specialist

Looking to join a fast-paced growing team building an innovative platform? Do you enjoy connecting with new people and cultivating long-lasting relationships? Are you a go-getter that strives to engage and communicate clearly and efficiently?

If so, we want you to join the team and become an integral part of one of the hottest SaaS startups in the business. Our marketing department is looking for an individual who can own our public relations strategy and help further grow JumpCloud’s visibility in the market.

We are funded by some of Boulder’s leading venture capitalists - Foundry Group, Bullet Time Ventures, and Galvanize - and founded by 8-time venture-backed startup veteran, Rajat Bhargava. JumpCloud will open you up to an opportunity of a lifetime and give you a chance to be a part of a team reinventing a space historically monopolized by Microsoft.

JumpCloud is an equal opportunity employer with full benefits (medical, dental, unlimited vacation, 401(k) plan, etc.). Please send us a resume and cover letter indicating your interest.

Responsibilities:

• Identify and evaluate the leading influencers in the space, including thought leaders, strong technical people, press, analysts, and more
• Monitor and engage influencers with thought provoking content and campaigns designed to educate, trust, and ultimately engage with the JumpCloud brand
• Create and implement an effective strategy for connecting with influencers online and in person
• Build and maintain trust with influencers
• Research, identify and pitch media, influencers, analysts for discussions with key JumpCloud executive staff.
• Create and pitch JumpCloud speaking abstracts for opportunities at industry meetups and events
• Measure and track the results of all influencer outreach campaigns

Think beyond the normal strategies and fully understand the community and audience. Create an engaging experience and build a reputation within the space. Constantly tweak and tailor the strategy to reach various realms of influencers. Overall, appeal to each influencer on a human level, focus on their passions, interests, and personalities - make it your mission to build healthy and lasting relationships!

Other Responsibilities:

• Cultivate and implement PR/analyst relationships and campaigns to engage them
• Assist in the company event strategy
• Assist with the social media strategy

Qualifications

• 1+ year of public relations experience preferred
• Strong written and verbal communications skills
• Experience pitching and negotiating with media, analysts and influencers
• Strong self-starter mentality
• Ability to adjust and work in ambiguous situations
• Excellent personal organizational skills with a high attention to detail
• Internet savvy - experience with social media platforms and productivity suites
• BA or BS is public communications, marketing, or communications is a plus

About Us: JumpCloud is well funded, venture backed, cloud security business based in beautiful downtown Boulder, Colorado. We offer cutting edge hardware and tools, full benefits (medical, dental, vision, 401(k), etc.) and a fast-paced but casual start-up working environment. Local or relocatable applicant preferred. Office is right on the Pearl St. Mall in Boulder, stumbling distance to dozens of restaurants, not to mention the epic hiking, biking and climbing opportunities in the Flatirons.

apply today

Sr. DevOps Engineer

Are you ready to help put JumpCloud on the map? Are you awesome at building highly available, scalable infrastructures? Are you deeply experienced with AWS or GCE? Do you like to automate infrastructure components with some of today’s hottest tools? If so, come help one of Boulder’s hottest SaaS startups. You’ll be challenged by trying to rapidly scale a user base in the cloud infrastructure space. You’ll need to pull out all of your skills to build and manage an amazing infrastructure. JumpCloud is searching for the best in the business when it comes to building out our AWS infrastructure. JumpCloud built a disruptive new technology called Directory-as-a-Service® and is reinventing a space monopolized by Microsoft.

Being responsible for JumpCloud’s infrastructure, you’ll help drive and secure the company’s production infrastructure, monitoring tools, automation code, and internal IT infrastructure. You’ll work with top shelf developers and product folks as well as some of the best architects in the country to build a worldwide customer base. We’re out of the box thinkers, so your unique approaches to building a high performance infrastructure will be valued!

Role – Infrastructure Engineer

At JumpCloud we’re solving complex problems in the cloud using technologies like Go, MongoDB, Redis, Docker, Vagrant, Salt, and many others. We’re in the cloud and for the cloud, taking advantage of all the fun tools and capabilities offered to us by Amazon AWS. This is a great place to share and grow your expertise! If you enjoy solving challenging technical problems using the latest technologies, then this is the job for you.

We’re looking for…

• Leader that can take JumpCloud’s Cloud Operations to the next level
• Strong experience in IaaS automation, including development
• Expert with AWS and GCE
• Lead building and running robust CloudOps best practices
• Depth in cloud-based security
• Experience with building and managing robust monitoring capabilities
• Running database deployments in a larger NoSQL environments (MongoDB, Cassandra, …) and relational DB’s (Postgres, MariaDB, …)
• Experience with Directory technologies (LDAP, AD)
• Experience with networking & network security
• Managed and administered multi-platform environments (Linux, Mac OSX, Windows)
• Master of SaltStack

About us:

JumpCloud is well funded, venture backed, cloud security business based in beautiful downtown Boulder, Colorado. We offer cutting edge hardware and tools, full benefits (medical, dental, vision, 401(k), etc.) and a fast-paced but casual start-up working environment. Local or relocatable applicant preferred. Office is right on the Pearl St. Mall in Boulder, stumbling distance to dozens of restaurants, not to mention the epic hiking, biking and climbing opportunities in the Flatirons.

apply today

Senior Security Software Engineer

Like solving BIG problems? Want to have BIG fun? Then JumpCloud wants you. We’re looking for a senior software engineer to be the next member of our awesome engineering team. You would be an integral member of the development team helping to design and build the next generation of server management and directory software… from the cloud. At JumpCloud we’re solving complex problems in the cloud using the latest and greatest technologies like MongoDB, GoLang, Vagrant, Docker, Saltstack, ELK Stack, Redis, etc. This is JumpCloud’s disruptive new technology called Directory­-as-­a­-Service® and is reinventing a space monopolized by Microsoft.

If you enjoy solving challenging technical problems using the latest technologies in a great team, then this is the job for you. If you love learning new technologies while applying advanced security techniques, you will thrive here. We’re open minded and we believe that good engineering is not technology specific.

Job responsibilities:

• Willingness to learn and embrace new technologies, languages, and frameworks
• 4+ years of programming in Go and/or Node.js. Ha! No, we wish, but seriously, a good amount of experience in a Java, C, C++, or Python environment
• Skills with SQL and querying databases
• Comfortable with Linux/OSX/Unix as desktop development environment
• Design security solutions for cloud based systems
• A hacker like approach to development - your niche will be in cryptography, and network, systems, and application security
• Build scalable detection systems
• Bonus points: knowledge of non-relational databases, directory protocols, and network security. Developing secure SaaS applications in the cloud (AWS/GCE)
• Strong team player that want to win together. We are both Agile and agile, and we’re a team that’s constantly working together
• Passion for product and customer, not just for code.

About us:

JumpCloud is a well funded, venture backed, cloud directory business based in beautiful downtown Boulder, Colorado. We offer cutting edge hardware and tools, full benefits (medical, dental, vision, 401(k), etc.) and a fast-­paced but casual start­up working environment. Local or relocatable applicant preferred. Our office is right on the Pearl St. Mall in Boulder, stumbling distance to dozens of restaurants, not to mention the epic hiking, biking and climbing opportunities in the Flatirons.

apply today

Sr. Software Engineer

Like solving BIG problems? Want to have BIG fun? Then JumpCloud wants you. We’re looking for a senior software engineer to be the next member of our awesome engineering team. You would be an integral member of the development team helping to design and build the next generation of server management and directory software… from the cloud. At JumpCloud we’re solving complex problems in the cloud using the latest and greatest technologies like MongoDB, GoLang, Vagrant, Docker, Saltstack, ELK Stack, Redis, etc. This is JumpCloud’s disruptive new technology called Directory-as-a-Service® and is reinventing a space monopolized by Microsoft.

If you enjoy solving challenging technical problems using the latest technologies in a great team, then this is the job for you. But wait, you haven’t used those technologies? No worries: we’re open minded and we believe that good engineering is not technology specific.

Job responsibilities:

• Willingness to learn and embrace new technologies, languages, and frameworks
• 4+ years of programming in Go and/or Node.js. Ha! No, we wish, but seriously, a good amount of experience in a Java, C, C++, or Python environment
• Skills with SQL and querying databases, bonus points if you’ve worked with a NoSQL DB such as MongoDB, Cassandra, etc.
• Knowledge of LDAP, SAML, RADIUS, and/or AD a big plus
• Comfortable with Linux/OSX/Unix as desktop development environment
• Familiarity with networking and network security is a plus
• Experience in developing SaaS applications in the cloud, AWS/GCE is a plus
• Strong team player that want to win together. We are both Agile and agile, and we’re a team that’s constantly working together
• Passion for product and customer, not just for code.

About us:

JumpCloud is well funded, venture backed, cloud security business based in beautiful downtown Boulder, Colorado. We offer cutting edge hardware and tools, full benefits (medical, dental, vision, 401(k), etc.) and a fast-paced but casual start-up working environment. Local or relocatable applicant preferred. Office is right on the Pearl St. Mall in Boulder, stumbling distance to dozens of restaurants, not to mention the epic hiking, biking and climbing opportunities in the Flatirons.

apply today

Sr. UI Software Engineer

Like solving BIG problems? Want to have BIG fun? Then JumpCloud wants you. We’re looking for a senior software engineer to be the next member of our awesome engineering team. You would be an integral member of the development team helping to design and build the next generation of server management and directory software… from the cloud. At JumpCloud we’re solving complex problems in the cloud using great technologies like MongoDB, GoLang, Vagrant, Docker, Saltstack, ELK Stack, Redis, etc. This is JumpCloud’s disruptive new technology called Directory­-as­-a-­Service® and is reinventing a space monopolized by Microsoft.

If you enjoy solving challenging technical problems using the latest technologies in a great team, then this is the job for you. If you enjoy knowing that your work is highly visible and mission critical, even better. We’re open minded and we believe that good engineering is not technology specific.

Job responsibilities:

• Willingness to learn and embrace new technologies, languages, and frameworks.
• 7+ years of programming experience in JavaScript.
• In depth experience with Backbone and a good understanding of abstraction with Backbone views.
• A strong front end foundation: HTML, CSS, NPM, Grunt, Jade, and Node.
• You write controls vs bolting on a UI library that looks neat.
• Bonus points: you are picky about CSS
• Knowledge of LDAP, SAML, RADIUS, and/or AD a big plus
• Experience in developing SaaS applications in the cloud, AWS/GCE is a plus
• Strong team player that want to win together. We are both Agile and agile, and we’re a team that’s constantly working together
• Passion for product and customer, not just for code.

About us:

JumpCloud is a well funded, venture backed, cloud directory business based in beautiful downtown Boulder, Colorado. We offer cutting edge hardware and tools, full benefits (medical, dental, vision, 401(k), etc.) and a fast-­paced but casual start­up working environment. Local or relocatable applicant preferred. Our office is right on the Pearl St. Mall in Boulder, stumbling distance to dozens of restaurants, not to mention the epic hiking, biking and climbing opportunities in the Flatirons.

apply today

Software Engineer in Quality

Like solving BIG problems? Want to have BIG fun? Then JumpCloud wants you. We’re looking for a senior quality engineer to be the next member of our awesome engineering team. You would be an integral member of the development team helping to design and build the next generation of server management and directory software… from the cloud. At JumpCloud we’re solving complex problems in the cloud using great technologies like MongoDB, GoLang, Vagrant, Docker, Saltstack, ELK Stack, Redis, etc. This is JumpCloud’s disruptive new technology called Directory-­as-­a-­Service® and is reinventing a space monopolized by Microsoft.

If you enjoy solving challenging technical problems using the latest technologies in a great team, then this is the job for you. If you love creating high integrity, scalable, and testable code, this is really the job for you. We’re open minded and we believe that good engineering is not technology specific.

Job responsibilities:

• Work on the development team with a focus on strengthening the design, usability, and testability of our code.
• Willingness to learn and embrace new technologies, languages, and frameworks
• 3+ years of programming in Go and/or Node.js. Ha! No, we wish, but seriously, a good amount of experience in a Java, C, C++, or Python environment
• Skills with SQL and querying databases
• Comfortable with Linux/OSX/Unix as desktop development environment
• Identify broken or poorly structured execution paths and establish mitigation plans
• Report and track bug cases providing test status and detailed reports
• Create various levels of automated tests
• Bonus points: knowledge of non-relational databases, directory protocols, and network security. Developing testable SaaS applications in the cloud (AWS/GCE)
• Strong team player that want to win together. We are both Agile and agile, and we’re a team that’s constantly working together
• Passion for product and customer, not just for code.

About us:

JumpCloud is a well funded, venture backed, cloud directory business based in beautiful downtown Boulder, Colorado. We offer cutting edge hardware and tools, full benefits (medical, dental, vision, 401(k), etc.) and a fast-­paced but casual start­up working environment. Local or relocatable applicant preferred. Our office is right on the Pearl St. Mall in Boulder, stumbling distance to dozens of restaurants, not to mention the epic hiking, biking and climbing opportunities in the Flatirons.

apply today

Software Engineer

Like solving BIG problems? Want to have BIG fun? Then JumpCloud wants you. We’re looking for a software engineer to be the next member of our awesome engineering team. You would be an integral member of the development team helping to design and build the next generation heterogeneous directory software… from the cloud. At JumpCloud we’re solving complex problems in the cloud using great technologies like MongoDB, GoLang, Vagrant, Docker, Saltstack, ELK Stack, Redis, etc. This is JumpCloud’s disruptive new technology called Directory-­as­-a­-Service® and is reinventing a space monopolized by Microsoft.

If you enjoy solving challenging technical problems using the latest technologies in a great team, then this is the job for you. But wait, you haven’t used those technologies? No worries: we’re open minded and we believe that good engineering is not technology specific.

Job responsibilities:

• Willingness to learn and embrace new technologies, languages, and frameworks
• 1-3 years of programming in Go and/or Node.js. Ha! No, we wish, but seriously, experience in Java, Python, C, or C++. (Bonus points for Go, NodeJS, Objective C).
• Flexible to take on myriad of assignments across several project areas
• Git experience.
• Comfortable with Linux/OSX/Unix as desktop development environment
• Database work a plus, including relational and nonrelational databases.
• Experience in developing SaaS applications in the cloud, AWS/GCE is a plus
• Strong team player that want to win together. We are both Agile and agile, and we’re a team that’s constantly working together
• Passion for product and customer, not just for code.

About us:

JumpCloud is a well funded, venture backed, cloud directory business based in beautiful downtown Boulder, Colorado. We offer cutting edge hardware and tools, full benefits (medical, dental, vision, 401(k), etc.) and a fast-­paced but casual start­up working environment. Local or relocatable applicant preferred. Our office is right on the Pearl St. Mall in Boulder, stumbling distance to dozens of restaurants, not to mention the epic hiking, biking and climbing opportunities in the Flatirons.

apply today