Subscribe to Help Center RSS FeedUse JumpCloud SAML Single Sign On (SSO) to give your users convenient but secure access to all their web applications with a single set of credentials. Automatically provision, update and deprovision users and groups in Segment from JumpCloud using the Identity Management (SCIM) integration. Leverage this integration to centralize user lifecycle, user identity, and group management in JumpCloud for Segment. Save time and avoid mistakes, as well as potential security risks, related to manually creating users.
Read this article to learn how to setup the Segment integration.
Prerequisites
- A JumpCloud administrator account.
- JumpCloud SSO Package or higher or SSO add-on feature.
- An admin user account with Segment Business Tier subscription.
- Your Segment ID.
- SAML 2.0 SSO must be enabled to use SCIM.
- Segment SCIM API is based on version 2.0 of the SCIM standard.
- If you need to update the SCIM token, you must deactivate the IdM integration, update the token, and then reactivate the integration.
- Segment supports the following provisioning features:
- Creating Users
- Updating User Attribute
- Deactivate Users
- Creating Groups
- Updating Groups
- Deleting Groups
- If the user already has a Segment account, one can still add the user to the Workspace using IdP, without the need to create a new Segment account.
- Any Segment group memberships must be reassigned when a user is removed and re-added from your workspace.
- Segment does not support deletion of users.
- Groups are supported.
Attribute Considerations
- A default set of attributes are managed for users. See the Attribute Mappings section for more details.
Configuring the SSO Integration
To configure JumpCloud
- Create a new application or select it from the Configured Applications list.
- Select the SSO tab.
- Replace any instances of YOUR_ID with your Segment ID.
- Add or change any attributes.
- Click save.
Download the certificate
- Find your application in the Configured Applications list and click anywhere in the row to reopen its configuration window.
- Select the SSO tab and click IDP Certificate Valid > Download certificate.
The certificate.pem will download to your local Downloads folder.
To configure Segment
- In Segment, go to your workspace settings and navigate to Authentication > Connections > Add new Connection.
- Select SAML 2.0 and then click Select Connection.
- Click Next and then enter the following information:
- SAML 2.0 Endpoint - copy and paste the JumpCloud IDP URL.
- Public Certificate - copy and paste the contents of the certificate downloaded in the previous section.
- Click Next.
- Click Configure Connection.
- Optionally, under Advanced Settings, you can:
- Enforce SSO by toggling on the Require SSO setting.
- Use JIT Provisioning by toggling on the Auto-Provision SSO Users setting.
- Click Save Changes.
Authorizing User SSO Access
Users are implicitly denied access to applications. After you connect an application to JumpCloud, you need to authorize user access to that application. You can authorize user access from the Application Configuration panel or from the Groups Configuration panel.
To authorize user access from the Application Configuration panel
- Log in to the JumpCloud Admin Portal.
- Go to USER AUTHENTICATION > SSO Applications, then select the application to which you want to authorize user access.
- Select the User Groups tab. If you need to create a new group of users, see Get Started: User Groups.
- Select the check box next to the group of users you want to give access.
- Click save.
To learn how to authorize user access from the Groups Configuration panel, see Authorize Users to an SSO Application.
Validating SSO user authentication workflow(s)
IdP-initiated user workflow
- Access the JumpCloud User Console
- Go to Applications and click an application tile to launch it
- JumpCloud asserts the user's identity to the SP and is authenticated without the user having to log in to the application
SP-initiated user workflow
- Go to the SP application login - generally, there is either a special link or an adaptive username field that detects the user is authenticated through SSO
This varies by SP.
- Login redirects the user to JumpCloud where the user enters their JumpCloud credentials
- After the user is logged in successfully, they are redirected back to the SP and automatically logged in
Using JIT Provisioning
Additional attributes are required to use JIT provisioning. JIT required attributes are prepopulated and are on by default to enable JIT provisioning. You can’t edit the JIT required service provider attributes. You can customize the JumpCloud attribute name and the constant value for JIT required attributes. Toggle off the attributes to opt out of sending the attributes in the SAML assertion.
To complete the provisioning process
- Authorize a user’s access to the application in JumpCloud.
- Have the user log in to the application using SSO. The SAML assertion passes from JumpCloud to the service provider, and gives the service provider the information it needs to create the user account.
Configuring the Identity Management Integration
To configure Segment
- In Segment, navigate to Settings > Advanced Settings and find the SSO Sync section.
- Click Generate SSO Token and copy the generated token.
The Client ID and Secret (token) may only be shown once. Copy them to a secure location, like the JumpCloud Password Manager, for future reference.
To configure JumpCloud
- Create a new application or select it from the Configured Applications list.
- Select the Identity Management tab.
- Select the Enable management of User Groups and Group Membership in this application checkbox if you want to provision, manage, and sync groups in Segment from JumpCloud.
- Click Configure.
- In the Token Key field, paste the SSO Token you generated when configuring Segment.
- Click Activate.
- You will receive a confirmation that the Identity Management integration has been successfully verified.
- Click save.
- You can now connect user groups to the application in JumpCloud to provision the members of that group in Segment. Learn how to Authorize Users to an Application.
Attribute Mappings
The following table lists attributes that JumpCloud sends to the application. See Attribute Considerations for more information regarding attribute mapping considerations.
Learn about JumpCloud Properties and how they work with system users in our API.
Segment User Attributes
| JumpCloud Property | JumpCloud UI Field Name | SCIM v2 Mapping | Segment Value |
|---|---|---|---|
| username | Username | userName | Email address |
| Company Email | emails:value | ||
| firstname/lastname | First Name/Last Name | displayName | displayName |
Group Attributes
| JumpCloud Property | JumpCloud UI Field Name | SCIM v2 Mapping | Application Value |
|---|---|---|---|
| name | Name | displayName | Name |
Group Management Considerations
Enabling Group Management
You must select the Enable management of User Groups and Group Membership in this application option to manage groups and group membership in the application from JumpCloud.
Group Provisioning and Syncing
- Empty groups are not created
- JumpCloud takes over management of existing groups in the application when the user group name in JumpCloud matches the name of the group in the application
- All user groups associated with the application in JumpCloud are synced. Syncing occurs whenever there is a membership or group change event
- Group renaming is supported
- If a user group is disassociated from the application in JumpCloud, syncing immediately stops and the group is left as-is in the application. All members of that user group are deactivated in the application unless they are associated with another active application group that is managed from JumpCloud
Group Deletion
- Managed groups deleted in JumpCloud are deleted in the application
- All members of the deleted group are deactivated in the application, unless they are associated with another active application group that is managed from JumpCloud
Disabling Group Management
- You can disable group and group membership management by unchecking the Enable management of User Groups and Group Membership in this application option
- The managed groups and group membership are left as-is in the application
- JumpCloud stops sending group membership information for the user, but the user’s identity will continue to be managed from JumpCloud
Importing Users
This functionality is helpful if users have already been created in the application but have not been created in JumpCloud.
- Log in to the JumpCloud Admin Portal.
- Go to USER AUTHENTICATION > SSO Applications.
- Search for the application and click to open its configuration panel.
- Select the Identity Management tab.
- Click manual import.
- Select the users you want to create in JumpCloud from the application from the list of users that appear. Users in the list have two import statuses:
- New - user has not been imported
- Imported - user has been imported and has an account in JumpCloud
Tip: Try using the New Users-only filter when selecting users to import. This will move all of your new users to the top of the list, making them easier to identify and select.
- Click import.
- If you are importing less than 100 users, your import results will display in real time and you can continue onboarding your users
- If you have more than 100 users being imported, JumpCloud will send you an email when your import is complete
- You can now connect and grant users access to all their JumpCloud resources. Learn more in the Authorize Users to an Application and Connecting Users to Resources articles.
Warning: Imported users must be members of a user group bound to an application for JumpCloud to manage their identity in, and access to, the application.
SCIM Directory Insights Events
The following Directory Insights (DI) events provide visibility into failures and detailed information about the user and group data being added or updated from HR or other external solutions to JumpCloud.
Customers with no package or the Device Management Package will need to add the Directory Insights à la carte option. Directory Insights is included in all other packages.
SCIM DI Integration Events
| Event Name | Event Description |
|---|---|
| idm_integration_activate | Logged when an IT admin attempts to activated new SCIM Identity Management integration. |
| idm_integration_update | Logged when an IT admin attempts to update a configured and activated SCIM Identity Management integration. |
| idm_integration_reauth | Logged when an IT admin attempts to change the credentials for an activated SCIM Identity Management integration. |
| idm_integration_delete | Logged when an IT admin attempts to deactivate an activated SCIM Identity Management integration. |
SCIM DI User Events
| Event Name | Event Description |
|---|---|
| user_create_provision | Logged when JumpCloud tries to create a new user in service provider application. |
| user_update_provision | Logged when JumpCloud tries to update an existing user in service provider application. |
| user_deprovision | Logged when JumpCloud tries to change an existing user to inactive in the service provider application. |
| user_delete_provision | Logged when JumpCloud tries to delete an existing user in service provider application. |
| user_lookup_provision | Logged when JumpCloud encounters an issue when trying to lookup a user to determine if the user needs to be created or updated. |
SCIM DI Group Events
These DI events will only be present if SCIM Groups are supported.
| Event Name | Event Description |
|---|---|
| group_create_provision | Logged when JumpCloud tries to create a new group in service provider application. |
| group_update_provision | Logged when JumpCloud tries to update an existing group in service provider application. |
| group_delete_provision | Logged when JumpCloud tries to delete an existing group in service provider application. |
Removing the Integration
These are steps for removing the integration in JumpCloud. Consult your SP's documentation for any additional steps needed to remove the integration in the SP. Failure to remove the integration successfully for both the SP and JumpCloud may result in users losing access to the application.
To deactivate the IdM Integration
- Log in to the JumpCloud Admin Portal.
- Go to USER AUTHENTICATION > SSO Applications.
- Search for the application that you’d like to deactivate and click to open its details panel.
- Under the company name and logo on the left hand panel, click the Deactivate IdM connection link.
- Click confirm.
- If successful, you will receive a confirmation message.
To deactivate the SSO Integration or Bookmark
- Log in to the JumpCloud Admin Portal.
- Go to USER AUTHENTICATION > SSO Applications.
- Search for the application that you’d like to deactivate and click to open its details panel.
- Select the SSO or Bookmark tab.
- Scroll to the bottom of the configuration.
- Click Deactivate SSO or Deactivate Bookmark.
- Click save.
- If successful, you will receive a confirmation message.
To delete the application
- Log in to the JumpCloud Admin Portal.
- Go to USER AUTHENTICATION > SSO Applications.
- Search for the application that you’d like to delete.
- Check the box next to the application to select it.
- Click Delete.
- Enter the number of the applications you are deleting
- Click Delete Application.
- If successful, you will see an application deletion confirmation notification.
In this Article