Integrate with Segment

Automatically provision, update and deprovision users and groups in Segment from JumpCloud using the Identity Management (SCIM) integration. Leverage this integration to centralize user lifecycle, user identity, and group management in JumpCloud for Segment. Save time and avoid mistakes, as well as potential security risks, related to manually creating users.

Read this article to learn how to setup the Segment integration.

Prerequisites

• A JumpCloud administrator account.
• An admin user account with Segment Business subscription.
• SAML 2.0 SSO must be enabled to use SCIM. See SSO using Pre-built Application Connectors.

Important Considerations

• Segment SCIM API is based on version 2.0 of the SCIM standard.
• If you need to update your token, you must deactivate the IdM integration, update the token, and then reactivate the IdM integration.
• Segment supports the following provisioning features:
  • Creating Users
  • Updating User Attribute
  • Deactivate Users
  • Creating Groups
  • Updating Groups
  • Deleting Groups
• If the user already has a Segment account, one can still add the user to the Workspace using IdP, without the need to create a new Segment account.
• Any Segment group memberships must be reassigned when a user is removed and re-added from your workspace.
• Segment does not support deletion of users.
• Groups are supported. 

Attribute Considerations

• A default set of attributes are managed for users. See the Attribute Mappings section for more details.

Group Management Important Considerations

Enabling Group Management

You must select the Enable management of User Groups and Group Membership in this application option to manage groups and group membership in the application from JumpCloud.

Group Provisioning and Syncing 

• Empty groups are not created.
• JumpCloud takes over management of existing groups in the application when the user group name in JumpCloud matches the name of the group in the application.
• All user groups associated with the application in JumpCloud are synced. Syncing occurs whenever there is a membership or group change event.
• Group renaming is supported.
• If a user group is disassociated from the application in JumpCloud, syncing immediately stops and the group is left as-is in the application. All members of that user group are deactivated in the application unless they are associated with another active application group that is managed from JumpCloud.

Group Deletion

• Managed groups deleted in JumpCloud are deleted in the application.
• All members of the deleted group are deactivated in the application, unless they are associated with another active application group that is managed from JumpCloud.

Disabling Group Management

• You can disable group and group membership management by unchecking the Enable management of User Groups and Group Membership in this application option.
• The managed groups and group membership are left as-is in the application.
• JumpCloud stops sending group membership information for the user, but the user’s identity will continue to be managed from JumpCloud.

Configuring the Identity Management Integration

To configure Segment

1. In Segment, navigate to Settings > Advanced Settings and find the SSO Sync section.
2. Click Generate SSO Token and copy the generated token.

To configure JumpCloud

1. Create a new application or select it from the Configured Applications list.
2. Select the Identity Management tab.
3. Select the Enable management of User Groups and Group Membership in this application checkbox if you want to provision, manage, and sync groups in Segment from JumpCloud.
4. Click Configure.
5. In the Token Key field, paste the SSO Token you generated when configuring Segment.
6. Click Activate. 
7. You will receive a confirmation that the Identity Management integration has been successfully verified.
8. Click save.
9. You can now connect user groups to the application in JumpCloud to provision the members of that group in Segment. Learn how to Authorize Users to an Application.

Attribute Mappings

The following table lists attributes that JumpCloud sends to the application. See Attribute Considerations for more information regarding attribute mapping considerations. 

Learn about JumpCloud Properties and how they work with system users in our API. 

Importing Users

This functionality is helpful if users have already been created in the application but have not been created in JumpCloud.

1. Log in to the JumpCloud Admin Portal.
2. Go to USER AUTHENTICATION > SSO Applications.
3. Search for the application and click to open its configuration panel. 
4. Select the Identity Management tab.
5. Click manual import.
6. Select the users you want to create in JumpCloud from the application from the list of users that appear. Users in the list have two import statuses:

• New – The user has not been imported.
• Imported – user has been imported and has an account in JumpCloud.

7. Click import.

• If you are importing less than 100 users, your import results will display in real time and you can continue onboarding your users. 
• If you have more than 100 users being imported, JumpCloud will send you an email when your import is complete.

8. You can now connect and grant users access to all their JumpCloud resources. Learn more in the Authorize Users to an Application and Connecting Users to Resources articles.

Removing the IdM Integration

To deactivate the IdM Integration

1. Log in to the JumpCloud Admin Portal.
2. Go to USER AUTHENTICATION > SSO.
3. Search for the application that you’d like to deactivate and click to open its details panel. 
4. Under the company name and logo on the left hand panel, click the Deactivate IdM connection link.
5. Click confirm. 
6. If successful, you will receive a confirmation message.
7. You can now delete the application.

To delete the application

1. Log in to the JumpCloud Admin Portal.
2. Go to USER AUTHENTICATION > SSO Applications.
3. Search for the application that you’d like to delete and click to open its details panel.
4. Check the box for the application.
5. Click Delete.
6. Enter the number of the applications you are deleting
7. Click Delete Application.
8. If successful, you will see an application deletion confirmation notification.