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Integrate with PrinterLogic SaaS

Use JumpCloud SAML Single Sign On (SSO) to give your users convenient but secure access to all their web applications with a single set of credentials. Automatically provision, update and deprovision users and groups in PrinterLogic SaaS from JumpCloud using the Identity Management (SCIM) integration. Leverage this integration to centralize user lifecycle, user identity, and group management in JumpCloud for PrinterLogic SaaS. Save time and avoid mistakes, as well as potential security risks, related to manually creating users and groups.

Read this article to learn how to configure the PrinterLogic SaaS integration.

Prerequisites

  • JumpCloud administrator account
  • JumpCloud SSO Package or higher or SSO à la carte option
  • PrinterLogic SaaS administrator account and admin rights
  • Your PrinterLogic SaaS subdomain name

Important Considerations

  • SSO for PrinterLogic SaaS must be enabled prior to creating an Identity Management integration
  • For provisioning, the use of SCIM is assumed. If you plan to use SCIM, do not check JIT. If you are unable or choose to not use SCIM, check JIT
  • If there is an existing PrinterLogic SaaS IdP with another provider, ensure you have the correct license to install concurrent IdPs
  • If you need to update your token, you must deactivate the IdM integration, update the token, and then reactivate the IdM integration
  • Groups are supported

Attribute Considerations

  • A default set of attributes are managed for users. See the Attribute Mappings section for more details.
  • The following attributes aren't supported by Jumpcloud and they will have the default values set by PrinterLogic SaaS:
    • manager
    • authPin
    • authPinUser
    • badgeId

Creating a new JumpCloud Application Integration

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Click + Add New Application.
  4. Type the name of the application in the Search field and select it.
  5. Click Next.
  6. In the Display Label, type your name for the application. Optionally, you can enter a Description, adjust the User Portal Image and choose to hide or Show in User Portal.

Note:

If this is a Bookmark Application, enter your sign-in URL in the Bookmark URL field.

  1. Optionally, expand Advanced Settings to specify a value for the SSO IdP URL. If no value is entered, it will default to https://sso.jumpcloud.com/saml2/<applicationname>.

Warning:

The SSO IdP URL is not editable after the application is created. You will have to delete and recreate the connector if you need to edit this field at a later time.

  1. Click Save Application.
  2. If successful, click:
    • Configure Application and go to the next section
    • Close to configure your new application at a later time

Configuring the SSO Integration

To configure PrinterLogic SaaS 1

  1. Log in to the PrinterLogic SAAS admin console.
  2. From the top right menu, go to Tools > Settings > General > Identity Provider Settings
  3. Select IdP and click Add.
  4. In the IdP Settings modal:
    • IdP Template - select Custom from the dropdown.
    • Authentication Protocol - select SAML 2.
    • Provisioning -
      • If using SCIM provisioning, leave JIT unchecked.
      • If not using SCIM, check JIT.
    • Name - enter JumpCloud.
  5. Under the Service Provider Information section, copy the IdP Identifier at the bottom of the page.
  6. Leave this page open and go to the next section. 

To configure JumpCloud 1

  1. Create a new application or select it from the Configured Applications list.
  2. Select the SSO tab.
  3. In the IdP Entity field, enter https://jumpcloud.com/<your_idp_id>, replacing <your_idp_id> with the IdP Identifier copied above.
  4. Replace any other instances of YOUR_SUBDOMAIN and YOUR_IDP with your PrinterLogic SaaS values.

To configure PrinterLogic SaaS 2

  1. In Issuer URL, enter https://jumpcloud.com.
  2. In Issuer ID, paste the IdP Identifier. 

To configure JumpCloud 2

  1. Copy the following values from the PrinterLogic IdP Settings and paste them into the corresponding fields in the JumpCloud SSO tab:
    • Identifier (Entity Id) to SP Entity ID.
    • Reply Url (ACS) to ACS URL field.
    • Relay State to Default RelayState.
  2. Enter the following information:
    • Login URL - replace the “YOUR_SUBDOMAIN” portion of the URL with your instance sub domain, e.g., https://jumpcloud.printercloud.com.
    • Check the Declare Redirect Endpoint box.
    • IDP URL - enter your instance sub domain in the text field, e.g., https://sso.<your_site>.com/saml2/printerlogicsaas.
  3. Copy the IdP URL you entered above (your instance sub domain).
  4. Click save.

Download the certificate

  1. Find your application in the Configured Applications list and click anywhere in the row to reopen its configuration window.
  2. Select the SSO tab and click IDP Certificate Valid > Download certificate.

Tip:

The certificate.pem will download to your local Downloads folder.

Download the certificate

  1. Find your application in the Configured Applications list and click anywhere in the row to reopen its configuration window.
  2. Select the SSO tab and click IDP Certificate Valid > Download certificate.

Tip:

The certificate.pem will download to your local Downloads folder.

To configure PrinterLogic SaaS 3

  1. Paste the IdP URL into the SSO URL field.
  2. Paste the certificate into the X-509 Certificate field.
  3. Check Enable for End User Login and Enable for Admin Login.
  4. Click Apply and then click Save.

Using JIT Provisioning

Additional attributes are required to use JIT provisioning. JIT required attributes are prepopulated and are on by default to enable JIT provisioning. You can’t edit the JIT required service provider attributes. You can customize the JumpCloud attribute name and the constant value for JIT required attributes. Toggle off the attributes to opt out of sending the attributes in the SAML assertion

To complete the provisioning process

  1. Authorize a user’s access to the application in JumpCloud.  
  2. Have the user log in to the application using SSO. The SAML assertion passes from JumpCloud to the service provider, and gives the service provider the information it needs to create the user account.

Authorizing User SSO Access

Users are implicitly denied access to applications. After you connect an application to JumpCloud, you need to authorize user access to that application. You can authorize user access from the Application Configuration panel or from the Groups Configuration panel. 

To authorize user access from the Application Configuration panel

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications, then select the application to which you want to authorize user access.
  3. Select the User Groups tab. If you need to create a new group of users, see Get Started: User Groups.
  4. Select the check box next to the group of users you want to give access.
  5. Click save. 

To learn how to authorize user access from the Groups Configuration panel, see Authorize Users to an SSO Application.

Validating SSO user authentication workflow(s)

IdP-initiated user workflow

  • Access the JumpCloud User Console
  • Go to Applications and click an application tile to launch it
  • JumpCloud asserts the user's identity to the SP and is authenticated without the user having to log in to the application

SP-initiated user workflow

  • Go to the SP application login - generally, there is either a special link or an adaptive username field that detects the user is authenticated through SSO

Note:

This varies by SP.

  • Login redirects the user to JumpCloud where the user enters their JumpCloud credentials
  • After the user is logged in successfully, they are redirected back to the SP and automatically logged in

Configuring the Identity Management Integration

To configure PrinterLogics SaaS

  1. Log in to the PrinterLogic SAAS admin console.
  2. From the top right menu, go to Tools > Settings > General.
  3. Under Identity Provider Settings, select IdP.
  4. Select the existing SSO Connector and click Modify.
  5. Scroll down to the bottom and copy the SCIM Tenant address to Notepad.
  6. Click Cancel.
  7. Under Identity Provider Settings, select SCIM.
  8. Select the your IdP connector from the dropdown and click Generate SCIM Token.
  9. Copy the token.

Warning:

The Client ID and Secret (token) may only be shown once. Copy them to a secure location, like the JumpCloud Password Manager, for future reference.

To configure JumpCloud

  1. Create a new application or select it from the Configured Applications list.
  2. Select the Identity Management tab and select Enable management of User Groups and Group Membership in this application if you want to provision, manage, and sync groups.
  3. Select Configure.
  4. You're presented with two fields:
    1. In the Base URL field, paste the SCIM Tenant address copied from the previous section.
    2. In the Token Key field, paste the SCIM token copied from the previous section.
  5. Click Test Connection.
  6. Click Activate.
  7. Click save.

Attribute Mappings

The following table lists attributes that JumpCloud sends to the application. See Attribute Considerations for more information regarding attribute mapping considerations. 

Learn about JumpCloud Properties and how they work with system users in our API. 

PrinterLogic SaaS User Attributes

JumpCloud Property JumpCloud UI Field Name SCIM v2 Mapping PrinterLogic SaaS Value
username Username userName IdP Username
firstname First Name name.givenName First Name
lastname Last Name name.familyName Last Name
email Company Email emails: value Email
jobTitle Job Title title Job Title
employeeIdentifier Employee ID externalId Employee Number
department Department department Department

Group Attributes

JumpCloud Property JumpCloud UI Field Name SCIM v2 Mapping Application Value
name Name displayName Name

Importing Users

This functionality is helpful if users have already been created in the application but have not been created in JumpCloud.

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application and click to open its configuration panel. 
  4. Select the Identity Management tab.
  5. Click manual import.
  6. Select the users you want to create in JumpCloud from the application from the list of users that appear. Users in the list have two import statuses:
    • New - user has not been imported
    • Imported - user has been imported and has an account in JumpCloud

Tip: Try using the New Users-only filter when selecting users to import. This will move all of your new users to the top of the list, making them easier to identify and select.

  1. Click import.
    • If you are importing less than 100 users, your import results will display in real time and you can continue onboarding your users 
    • If you have more than 100 users being imported, JumpCloud will send you an email when your import is complete
  1. You can now connect and grant users access to all their JumpCloud resources. Learn more in the Authorize Users to an Application and Connecting Users to Resources articles.

Warning: Imported users must be members of a user group bound to an application for JumpCloud to manage their identity in, and access to, the application.

SCIM Directory Insights Events

The following Directory Insights (DI) events provide visibility into failures and detailed information about the user and group data being added or updated from HR or other external solutions to JumpCloud.

Note:

Customers with no package or the Device Management Package will need to add the Directory Insights à la carte option. Directory Insights is included in all other packages.

SCIM DI Integration Events

Event Name Event Description
idm_integration_activate Logged when an IT admin attempts to activated new SCIM Identity Management integration.
idm_integration_update Logged when an IT admin attempts to update a configured and activated SCIM Identity Management integration.
idm_integration_reauth Logged when an IT admin attempts to change the credentials for an activated SCIM Identity Management integration.
idm_integration_delete Logged when an IT admin attempts to deactivate an activated SCIM Identity Management integration.

SCIM DI User Events

Event Name Event Description
user_create_provision Logged when JumpCloud tries to create a new user in service provider application.
user_update_provision Logged when JumpCloud tries to update an existing user in service provider application.
user_deprovision Logged when JumpCloud tries to change an existing user to inactive in the service provider application.
user_delete_provision Logged when JumpCloud tries to delete an existing user in service provider application.
user_lookup_provision Logged when JumpCloud encounters an issue when trying to lookup a user to determine if the user needs to be created or updated.

SCIM DI Group Events

Important:

These DI events will only be present if SCIM Groups are supported.

Event Name Event Description
group_create_provision Logged when JumpCloud tries to create a new group in service provider application.
group_update_provision Logged when JumpCloud tries to update an existing group in service provider application.
group_delete_provision Logged when JumpCloud tries to delete an existing group in service provider application.

Removing the Integration

Important:

These are steps for removing the integration in JumpCloud. Consult your SP's documentation for any additional steps needed to remove the integration in the SP. Failure to remove the integration successfully for both the SP and JumpCloud may result in users losing access to the application.

To deactivate the IdM Integration

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to deactivate and click to open its details panel. 
  4. Under the company name and logo on the left hand panel, click the Deactivate IdM connection link.
  5. Click confirm. 
  6. If successful, you will receive a confirmation message.

To deactivate the SSO Integration or Bookmark

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to deactivate and click to open its details panel. 
  4. Select the SSO or Bookmark tab.
  5. Scroll to the bottom of the configuration.
  6. Click Deactivate SSO or Deactivate Bookmark. 
  7. Click save. 
  8. If successful, you will receive a confirmation message.

To delete the application

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to delete.
  4. Check the box next to the application to select it.
  5. Click Delete.
  6. Enter the number of the applications you are deleting
  7. Click Delete Application.
  8. If successful, you will see an application deletion confirmation notification.
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