Troubleshoot: No Alerts for Software Addition/Removal Rules

Problem

I created a software addition/removal rule but I don’t see any alerts.

Cause

The Value field in Software Addition or Removal rules only supports letters (a-z, A-Z), numbers (0-9), spaces, underscores (_), hyphens (-), or periods (.). If you have added any invalid characters in the Value field, the rule might become invalid and not work.

Solution

We have added a validation to prevent users from saving a rule if an invalid character is present in the Value field. For rules containing invalid characters created prior to January 17th, 2025, no alerts will be triggered. You can either update the existing rule or create a new one instead.