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Help Center Home > Maintenance for JumpCloud RADIUS – March 28, 2026

Maintenance for JumpCloud RADIUS – March 28, 2026

To ensure the continued performance and reliability of our platform, JumpCloud will be be performing scheduled maintenance on the RADIUS service on March 28, 2026.

Maintenance Window

  • UTC: Saturday, March 28 2026 from 04:30 – 06:30
  • MDT: Friday, March 27, 2026 from 10:30 PM – 12:30 AM

What to Expect

  • Connectivity: Users may experience brief, intermittent authentication delays when connecting to VPNs or WiFi networks that utilize RADIUS.
  • Duration: Any service interruptions are expected to be short-lived. In most cases, a simple "Retry" or re-connection attempt will succeed immediately.
  • Active Sessions: Most established VPN or WiFi sessions should remain stable. This maintenance primarily impacts new authentication requests during the window.

Required Action: No action is required on your end.

We appreciate your patience as we work to enhance our platform. If you have any questions or require assistance, contact JumpCloud Support.

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