JumpCloud and GDPR: Ensuring Your Data is Protected

Written by Joranna Ng on July 23, 2025

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Navigating the complexities of data privacy regulations like the General Data Protection Regulation (GDPR) can be challenging. 

For many companies, understanding and implementing GDPR protections isn’t just another item on a compliance checklist; it’s a significant and ongoing undertaking. Failing to meet these stringent requirements can trigger a cascade of serious consequences, profoundly impacting your organization’s legal standing, financial health, and hard-earned reputation. 

It’s a gauntlet that every modern business must successfully run.

While organizations work hard to accomplish the many tasks on their journey to attaining GDPR compliance, they rely heavily on the vendors they use to meet those standards as well. If a product or service touches sensitive data, a vendor’s ability to deliver on the requirements of GDPR can be the deciding factor. 

This article highlights what JumpCloud is doing to support its customers who make GDPR a part of their work.

JumpCloud’s Commitment to Data Security

GDPR compliance hinges on two vital pillars: Privacy by Design and robust security measures. 

At JumpCloud, the protection of our systems and all customer personal data is taken extremely seriously. We embed security into every layer of our platform, safeguarding your personal data in numerous ways. This includes encrypting all data both at rest and in transit, ensuring it’s always protected, whether it’s stored or moving between systems.

Our commitment extends to our team, with regular employee security awareness training and performing appropriate background checks. We maintain stringent access controls, conduct active software monitoring of user logins and privileged commands, and perform continuous log monitoring to detect anomalies. 

Beyond these ongoing efforts, our security processes are reinforced by regular penetration testing, vulnerability scanning, patching, and other measures designed to keep your data secure.

Introducing JumpCloud European Union (EU) Data Center

When we built our new data center in Germany, GDPR compliance wasn’t just a checklist – it was a fundamental principle guiding our decisions.

To support data residency requirements, the JumpCloud EU data center is available to any organization that needs their data to be hosted within the EU region. The new JumpCloud EU data center is available to customers in:

  • All 27 EU member states: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
  • EEA(European Economic Area) countries: Iceland, Liechtenstein, and Norway.

Our overarching approach to GDPR compliance is built around several key principles we have implemented to safeguard your data:

  • Data Security Measures: Protect personal data against unauthorized access, processing, loss, destruction, or damage. This includes encryption, access controls, and security monitoring.
  • Data Minimization: Ensure only necessary personal data is collected and processed.
  • Purpose Limitation: Process personal data only for specified, explicit, and legitimate purposes.
  • Data Accuracy: Implement processes to ensure the accuracy of personal data and the ability to rectify inaccuracies.
  • Storage Limitation: Retain personal data only for as long as necessary for the purposes for which it was collected.
  • Data Subject Rights: Establish procedures to handle data subject rights requests, such as the right to access, rectification, erasure, restriction of processing, and data portability.
  • Data Processing Agreements (DPAs): Put appropriate DPAs in place with any third-party vendors involved in data processing.
  • Data Breach Notification Procedures: Establish clear procedures for detecting, reporting, and responding to personal data breaches.
  • Data Protection by Design and by Default: Integrate data protection principles into the design and operation of the data center and its systems.
  • Cross-border Data Transfer Mechanisms: Ensure safeguards are in place for data if it is transferred outside the EU/EEA. JumpCloud incorporates the Standard Contractual Clauses (SCCs) into its DPA for Customer Personal Data transfer from the EU to ‘third countries’ like the US.

Trust JumpCloud: Your Partner in Continuous Compliance

JumpCloud’s commitment to providing a secure and compliant platform for our global users is unwavering. Our approach to GDPR compliance is a continuous effort, ensuring your data is handled with the utmost care and in accordance with the latest regulations. Please review our GDPR page for additional information.  Ready to simplify your compliance journey? Try us today and keep your business and data compliant and protected.

Joranna Ng

Joranna Ng is a Principal Product Marketing Manager at JumpCloud. She is passionate about technology and loves the device management, identity, and security space.

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