Integrate with Greenhouse

Prerequisites

  • A JumpCloud Administrator account
  • A Greenhouse Site Admin with permissions to configure SSO and SCIM.
  • SAML SSO must be configured to set up SCIM.
  • Greenhouse advanced and expert subscription tiers.

Important Considerations

  • Greenhouse SCIM API is based on version 2.0 of the SCIM standard.
  • If you need to update your token, you must deactivate the IdM integration, update the token, and then reactivate the IdM integration.
  • Deleting a user will only deactivate the user from Greenhouse .
  • If a user was assigned this application before Provisioning was enabled, they will not be provisioned in the downstream application. This is expected behavior – continue with Provisioning the user.
  • Groups are not supported.

Attribute Considerations

  • A default set of attributes are managed for users. See the Attribute Mappings section for more details.
  • The following attribute is not supported by JumpCloud:
    • Office

Creating a new JumpCloud Application Integration

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION SSO Applications.
  3. Click + Add New Application.
  4. Type the name of the application in the Search field and select it.
  5. Click Next.
  6. In the Display Label, type your name for the application. Optionally, you can enter a Description, adjust the User Portal Image and choose to hide or Show in User Portal.
  7. If this is a Bookmark application, enter its URL in the Bookmark URL field.
  8. Click Save Application.
  9. If successful, click:
    • Configure Application and go to the next section.
    • Close to configure your new connector at a later time.

Configuring the SSO Integration

To configure Greenhouse 1

  1. Navigate to the Single sign-on page. (Configure icon > Dev Center > Single sign-on)
  2. Click Copy next to the Assertion URL field.

To configure JumpCloud

  1. Create a new application or select it from the Configured Applications list.
  2. Select the SSO tab.
  3. In the ACS URL field, paste the ACS URL copied from Greenhouse.
  4. Click Export Metadata.

Tip:

The JumpCloud-<applicationname>-metadata.xml file will be downloaded to your local Downloads folder.

  1. Click save.

To configure Greenhouse 2

  1. Back in Greenhouse, on the single sign-on page, click the Choose File button.
  2. Browse to and upload the JumpCloud metadata file.
  3. Click Begin Testing.
  4. In the subsequent dialog box, click Proceed. This is a soft-enabled state.
  5. You will see your single sign-on Status reflected as In testing.
  6. Click Edit to make any changes.
  7. When the testing is finished, verify that you’d like to finalize the configuration by typing Configure into the field and clicking Finalize.
  8. Your single sign-on Status will update to Configured.

Authorizing User SSO Access

Users are implicitly denied access to applications. After you connect an application to JumpCloud, you need to authorize user access to that application. You can authorize user access from the Application Configuration panel or from the Groups Configuration panel. 

To authorize user access from the Application Configuration panel

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications, then select the application to which you want to authorize user access.
  3. Select the User Groups tab. If you need to create a new group of users, see Get Started: Groups.
  4. Select the check box next to the group of users you want to give access.
  5. Click save

To learn how to authorize user access from the Groups Configuration panel, see Authorize Users to an SSO Application.

Validating SSO authentication workflow(s)

IdP Initiated

  • Access the JumpCloud User Console.
  • Select the Service Provider icon.
  • This should automatically launch and login to the application.

SP Initiated

  • Navigate to your Service Provider application URL.
  • You will be redirected to log in to the JumpCloud User Portal.
  • The browser will be redirected back to the application and be automatically logged in.

Configuring the Identity Management Integration

To configure Greenhouse

  1. On the Greenhouse application, click the Configure icon in the top right navigation bar, click Dev Center, and then select SCIM Configuration.
  2. Click the toggle next to Enable SCIM for Okta.
  3. In the SCIM token section, click Generate Token.
  4. Click Copy. Save the token to a secure place, like a Password Manager.

Note:

The token will not be available after the initial viewing. If the token is lost, a new token must be generated.

To configure JumpCloud 

  1. Create a new application or select it from the Configured Applications list.
  2. Select the Identity Management tab.
  3. Click Configure.
  4. In the Token Key field, paste the SCIM token generated in the previous section, and click Activate
  5. If successful, click save.
  6. You will receive a confirmation that the Identity Management integration has been successfully verified.

Attribute Mappings

The following table lists attributes that JumpCloud sends to the application. See Attribute Considerations for more information regarding attribute mapping considerations. 

Learn about JumpCloud Properties and how they work with system users in our API

Greenhouse User Attributes

JumpCloud Property JumpCloud UI Field Name SCIM v2 Mapping Greenhouse Value
username Username userName userName
email Company Email emails: value email
firstname First Name name.givenName First Name
lastname Last Name name.familyName Last Name
active Status active active
employeeIdentifier Employee ID externalID Employee number
department Department department Department

Importing Users

This functionality is helpful if users have already been created in the application but have not been created in JumpCloud.

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application and click to open its configuration panel. 
  4. Select the Identity Management tab.
  5. Click manual import.
  6. Select the users you want to create in JumpCloud from the application from the list of users that appear. Users in the list have two import statuses:
  • New – The user has not been imported.
  • Imported – user has been imported and has an account in JumpCloud.

Tip: Try using the New Users-only filter when selecting users to import. This will move all of your new users to the top of the list, making them easier to identify and select.

  1. Click import.
  • If you are importing less than 100 users, your import results will display in real time and you can continue onboarding your users. 
  • If you have more than 100 users being imported, JumpCloud will send you an email when your import is complete.
  1. You can now connect and grant users access to all their JumpCloud resources. Learn more in the Authorize Users to an Application and Connecting Users to Resources articles.

Warning: Imported users must be members of a user group bound to an application for JumpCloud to manage their identity in, and access to, the application.

Removing the Integration

To deactivate the IdM Integration

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to deactivate and click to open its details panel. 
  4. Under the company name and logo on the left hand panel, click the Deactivate IdM connection link.
  5. Click confirm
  6. If successful, you will receive a confirmation message.

To deactivate the SSO Integration

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to deactivate and click to open its details panel. 
  4. Select the SSO tab.
  5. Scroll to the bottom of the configuration.
  6. Click Deactivate SSO
  7. Click save
  8. If successful, you will receive a confirmation message.

To delete the application

  1. Log in to the JumpCloud Admin Portal.
  2. Go to USER AUTHENTICATION > SSO Applications.
  3. Search for the application that you’d like to delete and click to open its details panel.
  4. Check the box for the application.
  5. Click Delete.
  6. Enter the number of the applications you are deleting
  7. Click Delete Application.
  8. If successful, you will see an application deletion confirmation notification.

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