Add a Device

You can connect Mac, Windows, and Linux devices to JumpCloud by installing the JumpCloud agent. See Agent Compatibility, System Requirements and Impacts before you install the agent.

The JumpCloud agent is small, secure, and keeps itself up-to-date. The agent checks in with JumpCloud securely through port 443, provides status, sets policies, reports login event data, etc. See Understand the Agent to learn more.

Adding a Device

To add a new device:

  1. Log in to the JumpCloud Admin Portal.
  2. Go to DEVICE MANAGEMENT Devices. 
  3. Select the Devices tab.
  4. Click ( + ). The New Device page that appears contains various device tabs. Each tab includes information about downloading and installing the JumpCloud agent for that device’s OS. You can also read the following about installing agents from the command linetemplate or System Image, or the JumpCloud API.
  5. (Optional) You can add the JumpCloud agent to your allow list with your AntiVirus vendor, see Add the JumpCloud Agent to an Allow List to learn more.
  6. After installation completes, the agent checks in with JumpCloud and is active in the Admin Portal. You can view details about the device on the Device panel.

Viewing Device Information

You can view details about the device, use security commands, and turn on JumpCloud's System Insights, and MFA. See Admin Portal Devices List to learn more.

The next step in managing devices is to Add Users and User Groups to a Device and Assign a Policy to a Device.

Back to Top

Still Have Questions?

If you cannot find an answer to your question in our FAQ, you can always contact us.

Submit a Case