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User Lockout Functionality & SAML Connectors!



We’re excited to announce new features and updates to the platform! Please have a read below for details on new functionality recently released to production.

New Excessive Login Attempt Lockout Updates – Prior to this latest set of updates, JumpCloud’s ‘lockout’ feature (found in the Settings>Security>Password Complexity area of the product) was limited to excessive logins of an employee’s Windows, Mac or Linux system. In this latest release, lockout will be triggered when a user’s Portal is attempted to be logged into in rapid succession.  In addition to the User Portal, JumpCloud’s API authentication endpoints (/userconsole/auth and /userconsole/login) will also lock the endpoint from further authentications. The resulting behavior when these endpoints are brute-forced will lock all services (e.g. a Windows Server is brute forced with a specific user account, locking the account on the server and this user’s portal will also be locked). External services however will remain unaffected such as Google for Work (GSuite) or Office 365 for receipt of account reset emails. As before, both the end-user and all JumpCloud administrators will be emailed immediately when incidents like this occur.

New SAML-based SSO Connectors – We have added a number of new connectors to our list of SAML 2.0-supported service providers over the last 15 days. JumpCloud will add new connectors on a continually rolling basis and you should check your Admin Console for updates frequently. If your application is not seen found here on our knowledge base, simply request support through our Customer Success team via this link on our Support Portal.

  • Assembla
  • CA Agile Central
  • Dome9
  • EZOfficeInventory
  • Flatter Files
  • HackerOne
  • Honey
  • iMeet Central
  • JobScore
  • kintone
  • Kore
  • Litmos
  • OpsGenie
  • Pluralsight
  • ProWorkFlow
  • RunMyProcess
  • Shiftplanning
  • Syncplicity
  • TalentLMS
  • ThousandEyes
  • UserEcho

As always, keep in touch with JumpCloud’s Customer Success team to indicate any feedback or feature requests you desire. Drop us a line here!


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