Set Up Android EMM

To remotely manage Android mobile devices for your users, you’ll need to register an enterprise for your company in JumpCloud’s Android Enterprise Mobility Management (EMM) solution. Android EMM and JumpCloud let IT Admins securely control access to company resources like email, calendar and contacts, and other company apps and data while keeping personal user data private and secure. You can enroll and manage Android devices through the JumpCloud Admin Portal (and your end users can enroll via the JumpCloud User Portal), and you can also lock, wipe, and reset Android devices. Policies keep your devices secure and in compliance.

JumpCloud supports these types of Android devices: 

  • Company-owned devices:
    • Mixed Use – A work profile can enable work and personal use on a company-owned device. Your organization can have full control of the apps, data, and settings in an encrypted work profile, and can enforce policies to control settings for WiFi and block USB file transfers or disallow software apps that apply to a device’s personal data. Any personal data on a company-owned device isn’t visible or accessible to your organization.  
    • Fully Managed – The device is used exclusively for work and you control and manage the entire device. This device does not use a work profile.
    • Dedicated – This device is a subset of fully managed devices and is used for simple workflows. You can lock down the usage of the device to a single app or small set of apps, such as ticket printing or inventory management. This device does not use a work profile.
  • Personal devices – Personal devices are owned by the employee. You enable user enrollment of a device owned by an employee, and the user enrolls the device via the User Portal. You have full management and control of the apps, data, and settings in the device’s work profile, but there is no visibility or access to the device’s personal data. This distinct separation gives you control over corporate data and security without compromising employee privacy.


  • You must have a company Android EMM account. One enterprise per company is supported.

Registering Your Enterprise for Android EMM

Ensure that you have completed the items in the Prerequisites section before you begin.

To register your enterprise for Android EMM:

  1. Log in to the JumpCloud Admin Portal.
  3. On the MDM Home page, select the Google tab.
  4. Click Begin Registration.

  1. Enter your Google account, then click Save. This account can be a standard Gmail account but Google recommends that you create a new Google account.  


You will not be able to use an Enterprise Google account that is provided by Google Workspace. Instead, a Managed Google Play account (Gmail) will be required. Choose a different Google account and click Get started.

  1. Enter your organization’s name, then click Next.
  2. Enter the contact details for your company, select I have read and agree to the Managed Google Play agreement, then click Confirm.
  3. Click Complete Registration to finish and return to the Admin Portal. This might take a few seconds.
  4. To verify that the connection between JumpCloud and Google is working, click Test Connection. The status should say CONNECTED.


If there is a problem with the connection, verify that you used a valid Google account. 

  1. If you are unable to register for Android EMM, validate if an enterprise is already associated with the email account by going to and logging in with your Gmail account. After you log in, consider deleting any invalid or incomplete enterprises, refresh the MDM page, and start again by clicking Begin Registration.

Deleting Your EMM Registration

To delete your Android EMM Registration:

  1. Log in to the JumpCloud Admin Portal.
  3. Select the Google tab, then click Delete under Android EMM Registration.
  4.  Enter the number that appears in the dialog.
  5. Click Delete.


Deleting your Android EMM registration permanently removes the association between JumpCloud and Google's registration files. Devices will be unenrolled, policies will be disassociated, end users will lose access to company-provided Android apps. Remove the registration only if you no longer want to use EMM to manage your Android devices.

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