JumpCloud offers a full feature password manager that is integrated into the JumpCloud product and all of our single sign-on applications. Admins and users will have a seamless authentication experience without relying on a third-party solution.
After User Groups are enrolled in Password Manager, admins can manage identity, access, and devices from within the admin console.
Learn More: Enroll Users in JumpCloud Password Manager
Overview Page
The Password Manager Overview page shows basic information about Pending Invites, Shared Folders, Enrolled Groups, Password Health, Devices, App Versions, and Logs.
- Selecting the View All button in Pending Invites, Enrolled Groups, or Shared Folders will bring up a modal with details.
- Password Health information shows the admin an overall password health score along with the number of old and reused passwords in the organization.
- Weak passwords are determined by if the password uses common words, names, or keyboard patterns, or if it’s not long enough and doesn’t contain a mixture of character types.
- Old passwords are anything older than 90 days.
- Reused passwords are any that are the same or similar to other passwords for that user.
- Knowing Device and App versions can be an important troubleshooting tool, especially to make sure that users are on the most recent version of the Password Manager application.
- The Logs section shows user events within Password Manager.
- Selecting the Activity Log link will open Directory Insights, with the Service dropdown pre-filtered to Password Manager and Time Range defaulted to Last 15 days.
Users
The Password Manager Users page shows a list of enrolled users, with email, group, service status, and password health.
- Clicking on the extra options menu at the end of each User’s line gives you the option to Revoke Access or send the Invitation Email to Password Manager.
- Clicking on the name of a user will open a details page for that user.
- You will see details of the user along with password health information and vault information. The selections on the right help navigate to different areas of the page.
- The Logs section shows activities for this particular user. Selecting the Activity Log link will open Directory Insights, with the Service dropdown pre-filtered to Password Manager, the User pre-selected, and Time Range defaulted to Last 15 days.
Shared Folders
The Password Manager Shared Folders shows a list of shared folders within your enrolled user groups, along with password health.
- Clicking on the name of the Shared Folder will open a details page for that folder.
- You will see details of the folder along with password health information. The selections on the right help navigate to different areas of the page.
- From the Users with Access area you can revoke access to the folder, or change access level.
- Folder Manager – has full control over the folder and can make changes to the users and items in the folder.
- Item Manager – has control over the items in the folder (view, add, edit, and delete).
- Folder Member – can only use the items in the folder.
- The Logs section shows activities for this particular folder. Selecting the Activity Log link will open Directory Insights, with the Service dropdown pre-filtered to Password Manager, the shared folder pre-selected, and Time Range defaulted to Last 15 days.
Directory Insights
Admins can use the Directory Insights tool to monitor user events within Password Manager.
- Go to INSIGHTS > Directory, and select Password Manager in the Service dropdown menu.
- The following events are available:
- Enable password manager for organization
- Disable password manager for organization
- Enable password manager for user
- Disable password manager for user
- User activates password manager
- User deactivates password manager
- User reactivates password manager
- Create folder
- Delete folder
- Add member to folder
- Update member in folder
- Remove member from folder
- Add item to a shared folder
- Update an item in a shared folder
- Remove an item from a shared folder
- Move an item from a shared folder to another
- Add group to folder
- Delete group from folder
- Edit group role in folder
- Reveal item
- Copy item
- Autofill item
- App updated
- App paired
- App unpaired
- Delete user account
- Automatic backup created
- Restore from backup
- Create manual backup
- Export passwords
- Change pincode
- Change backup path
Location of Logs and Backup Files
- Password Manager Logs
- Mac:
~/Library/Application Support/JumpCloud Password Manager/data/daemon/log
- Windows:
%appdata%\JumpCloud Password Manager\data\daemon\log\
- Linux:
~/.config/JumpCloud Password Manager/data/daemon/log/
- Mac:
- Backup Files
- Mac:
~/Library/Application Support/JumpCloud Password Manager/data/daemon/backups/<directory with 36-digit unique id>
- Windows:
%appdata%\JumpCloud Password Manager\data\daemon\backups\<directory with 36-digit unique id>
- Linux:
~/.config/JumpCloud Password Manager/data/daemon/backups/<directory with 36-digit unique id>
- Mac: