Knowde Achieves 97% Faster Onboarding and 100% Security Policy Compliance with JumpCloud

Background

When rapid growth met complex global compliance, Knowde—a global technology company accelerating digital transformation in the ingredient, polymer, and chemical industries—knew it had to evolve its IT strategy.

With 250 employees across four regions and certifications like ISO 27001, ISO 27701, SOC 2, and GDPR compliance, Knowde’s security standards were world-class. But its manual IT management model wasn’t keeping up. Fragmented processes, inconsistent provisioning, and time-consuming security checks were slowing the business down and stretching its teams thin.

Led by Amado Tucker, Head of Information Security, Knowde strategically implemented JumpCloud’s cloud directory platform to unify identity, access, and device management. The result was a dramatic technical shift that transformed IT efficiency, restored control and established a frictionless Zero-Trust architecture.

The Challenge: Scaling Without Losing Control

Knowde’s goal was never just automation—it was to build an intelligent, sustainable IT ecosystem that freed its teams to focus on innovation.

Before JumpCloud, the company faced growing operational friction:

• Security fatigue: Endless manual verification burned out IT teams and slowed compliance checks.
• Delayed productivity: Access provisioning often took 24 hours or more, stalling new hires on day one.
• Operational drag: Managing devices in “various states of disarray” increased both IT headcount and licensing costs.
• Exposure risks: Fragmented control led to  security issues and only 65% policy compliance.

The Solution: Harmonization into One Ecosystem

Instead of stacking more tools, Knowde sought a single platform that could unify identity, access, and device management. JumpCloud’s flexible, open approach aligned perfectly with that vision.

The Impact

1. Identity as the Core of Control

Knowde placed identity at the heart of its IT transformation. Using JumpCloud Directory Services, the team built a single source of truth that connects every user, device, and application through Role-Based Access Control.

This resulted in a self-regulating environment with minimal manual oversight, consistent configurations, and near-zero access errors.

Each employee’s identity record now automatically determines:

• Device configurations and security policies
• Access to SaaS tools
• Application installations based on role and department

2. Real-Time Security with Conditional Access

Knowde implemented JumpCloud’s Conditional Access Policies as a cornerstone of its modern Zero-Trust model.

The result is a living security system that adapts to user behavior and device health—reducing risk while keeping the user experience seamless. With Conditional Access, Knowde now:

• Monitors endpoints continuously to verify posture before granting access
• Responds automatically to anomalies without manual intervention
• Enforces least-privilege access dynamically, without slowing down the user

3. Eliminating User Fatigue with JumpCloud Go

The primary challenge of modern security is user fatigue. Asking users to constantly type complex passwords, solve captchas, and handle 2FA creates pushback—the “worst thing that a security or privacy team can encounter.”

By pairing JumpCloud Go with Conditional Access, Knowde simplified authentication without sacrificing protection. Employees now sign in once using platform biometrics and securely access all authorized resources without repeated logins.

The Future: Consolidation, Simplification, and Scale

Knowde’s transformation is ongoing, guided by a clear vision to reduce tool sprawl and streamline operations. By 2025, the company plans to consolidate its Windows MDM from NinjaOne into JumpCloud, centralizing management for all Windows and Mac devices.

It has also deployed JumpCloud Password Manager across India and other regions, standardizing secure, frictionless credential sharing.

Each new integration brings Knowde closer to an IT ecosystem that embodies its values of innovation, trust, and precision.

JumpCloud has been an enabler of our vision. They listen, adapt, and evolve with us. Together, we’ve turned security from a pain point into a competitive advantage.

-Amado Tucker, Head of Information Security, Knowde

With a 97% reduction in onboarding time, 100% compliance, and near-zero login issues, Knowde’s IT team has achieved what many scaling organizations aspire to: security that empowers growth and a digital foundation built for limitless scale.