User Management

user management iconAt the core of JumpCloud’s directory services are users and authoritative versions of their identities. JumpCloud manages user accounts and the myriad related employee data such as address and phone information, profile pictures, and more. These users and their identities can then be connected to the IT resources they need. Access can be granted and managed via JumpCloud’s web console.

Users in JumpCloud can be quickly and efficiently deployed to virtually all IT resources. IT admins simply create or import user accounts in the JumpCloud console. After accounts are created, users can be granted access to devices, applications, and networks, including differing levels of access based on groups. For the major device operating systems — Windows, Linux, and Mac OS X — JumpCloud natively creates and manages user accounts on the device. Applications can be authenticated via LDAP, SAML, and JumpCloud’s REST API. Various levels of authorization can also be controlled simply. For networks, JumpCloud’s RADIUS support enables IT admins to securely control access to WiFi infrastructure, VPNs, and other network gear.

Tight user management is core to effective security. The most significant risk IT organizations face is a security breach and compromised credentials is the highest risk area. JumpCloud enables you to ensure that your users have the right access to the right resources. Central control over all of the IT assets that a user needs is crucial. Compromises occur when old accounts have not been terminated, shared accounts are utilized, and there isn’t a central directory to control user access.



  • Native account creation across Windows, Linux and Mac OS X
  • Connect users to IT resources via LDAP, SAML, and RADIUS
  • Group management
  • Public SSH Key Management
  • Employee self-service portal



  • Authoritative source of identity for users in your enterprise
  • Rapid account provisioning/de-provisioning
  • Reduced IT workload

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