Directory Services

Directory services diagram

JumpCloud’s Directory-as-a-Service® (DaaS) is a cloud-based user store that enables IT admins to securely connect and manage users with the applications, devices, file servers, and networks users need to access.
JumpCloud’s Directory-as-a-Service leverages a variety of protocols to ensure that an organization can control and manage a wide variety of IT resources. JumpCloud’s Directory-as-a-Service dramatically enhances an organization’s security and visibility.



  • macOS, Windows, and Linux User and System Management
  • Support for a wide variety of authentication protocols including LDAP, SAML, RADIUS, SSH, and JumpCloud’s REST API
  • LDAP-as-a-Service
  • RADIUS-as-a-Service
  • Policy Management and Script Execution
  • End User/Employee Self Service
  • Password Complexity Management
  • One-Click Application Access
  • AD Bridge
  • G Suite User Provisioning & Sync



  • Securely connects users with IT resources — JumpCloud’s directory services connect users to the IT resources they need, including applications, devices, file shares, and networks.
  • Supports cloud and on-premises IT resources — users and the IT resources they need can be anywhere globally and within any type of network.
  • Single click provisioning / deprovisioning — ability to quickly and systematically provision and deprovision users across a wide variety of IT resources.
  • Enhanced security — JumpCloud’s directory services take an organization’s security to another level with strong hashing algorithms, multi-factor authentication capabilities, and logging.
  • Automatic high availability — JumpCloud’s automated load balancing, elastic scaling, and redundancy means your end users will never be denied access to the applications, systems, and IT resources they depend on.
  • Avoid management overhead — zero installation or server configuration and no on-going management hassles.
  • Simplify compliance and auditing — JumpCloud’s logging system enables IT admins to export user event data in seconds.


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