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The IT landscape is evolving faster than ever, with growing demands on administrators to manage increasingly complex environments. Security threats, diverse devices, and the need for seamless user experiences add layers of difficulty to an already challenging role.
At JumpCloud, we believe in equipping IT teams with powerful, versatile tools to stay ahead of these challenges.
Our Q2 2025 Platform Roadmap, which we unveiled in an interactive webinar, reflects our commitment to empowering businesses by addressing their needs through innovation.
While roadmaps tend to evolve, the key features covered in this session highlight where we’re heading and how we’re continuing to meet the challenges of modern IT administration.
Here’s a look at some of the most exciting additions coming to JumpCloud. Or you can watch it yourself here.
Chrome Conditional Access: Strengthening Browser-Level Security
With Chrome dominating as the browser of choice for enterprises, its flexibility also introduces unique security risks. IT teams need more control without sacrificing user convenience. That’s why JumpCloud has integrated with Google’s Chrome Enterprise device trust, bringing granular security to the browser level as part of Zero Trust enforcement.
Admins can restrict access to critical applications based on specific conditions:
- Managed Chrome browsers and profiles ensure sensitive apps are only accessed from secure environments.
- BYOD scenarios are secured by allowing app access only via Chrome profiles with work domains logged in.
Starting in Q2, admins can enforce two new conditions: “Managed Chrome browser” and “Managed Chrome profile.” This enables tighter control over who can access company apps and how. The next iteration will include device signals such as OS version, browser version, and antivirus presence to further enhance browser-level conditional access policies. This feature strikes the perfect balance between flexibility, security, and convenience.
Primary User of Devices: Identity-Driven Device Management
For admins managing devices with multiple users, identifying the primary user has been a perpetual challenge. Knowing who regularly uses a device is critical for deploying effective policies and maintaining clean reports.
JumpCloud’s new Primary User designation addresses this gap:
- IT teams can assign the Primary User manually for existing devices or automatically for new ones through self-enrollment workflows.
- This assignment enables advanced functionality like user-driven device policies, clean reporting, and self-service software installs.
Starting in Q2, admins will gain a new “Primary User” column in the device list. By Q3, this feature will integrate with dynamic device groups, allowing attributes like job roles to enable policies—for example, USB blocking rules specific to MacBooks used by product managers.
These improvements lay the groundwork for streamlined device management that’s user-centric and future-ready.
SaaS Management V3: Taming Shadow IT and Enhancing Visibility
The explosion of SaaS apps poses new challenges for IT admins, from managing licenses to uncovering Shadow IT. JumpCloud’s SaaS Management V3 represents a leap forward in addressing these concerns.
Already live, admins can now exclude specific user groups from restrictions on unapproved apps, offering greater flexibility in managing access.
What’s Coming Soon:
- Security Insights uncover Shadow accounts, shared accounts, and former employee accounts to provide full visibility into user access and associated risks.
- App-Related Data highlights OAuth permissions and app-to-app connections, which are essential for evaluating potential security vulnerabilities.
- Customizable Notifications alert IT teams about new apps, accounts, and license renewals, enabling proactive management.
With features rolling out monthly, SaaS Management V3 is transforming how organizations monitor and control app activities, making it an indispensable tool in the fight against Shadow IT.
Dynamic Reporting and Insights: Streamlining Compliance and Monitoring
Reporting has long been a pain point for IT teams, requiring manual data combinations and extensive “Excel magic.”
JumpCloud’s roadmap introduces significant improvements to address these challenges.
Phase 2, rolling out in Q2, transforms reporting with:
- A modern interface that expands the report library from 11 to 17 reports.
- Interactive viewing, so admins can click reports to view live data in the admin portal.
- On-the-fly customizations, such as editing columns or applying filters, without the need for external tools.
Beyond Q2, Phase 3 will enable admins to save custom report formats for repeat use, simplifying compliance reporting. With query builders and scheduled reporting on the horizon, JumpCloud is revolutionizing how IT teams access and act on data.
Access Requests with Workflows: Secure and Governed Self-Service
Modern enterprises need efficient ways to handle user access requests while maintaining security and compliance. JumpCloud is introducing Access Requests, enabling users to self-serve resource requests under predefined workflows.
Admins can configure workflows to:
- Specify user groups eligible to make requests.
- Define approval types (manual or automatic).
- Track and document the entire process for compliance.
Available now in private preview, future enhancements include support for non-admin approvers (e.g., managers or resource owners) and integration with third-party ticketing systems like Jira through webhooks. Features like time-limited admin privileges and self-service app catalogs are also in development.
Watch the Full Webinar for Actionable Solutions
Each feature in JumpCloud’s Q2 roadmap directly addresses the evolving needs of IT admins. From securing browser activity to optimizing device and SaaS management, we’re dedicated to creating a more secure, efficient, and user-friendly IT environment.
If you’re curious to learn more, watch the full Q2 roadmap webinar or contact us for a custom demo. See how JumpCloud can empower your IT team today and prepare for the challenges of tomorrow.
