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How much time does your team spend onboarding a new client? If you are like most managed service providers (MSPs), the answer is probably “too much.” The initial setup is often a bottleneck, filled with manual tasks that drain resources and delay the start of billable services.
The traditional process of provisioning a new client environment is slow and costly. It involves significant labor to configure systems, set up user accounts, and ensure everything is secure. This not only eats into your profit margins but also creates a poor first impression for your new client.
But what if you could onboard a new client in under an hour? It is not just a possibility; it is a reality for MSPs who leverage modern identity integration. The key is to find a platform that automates the connection to your client’s existing infrastructure.
Cut Onboarding Time with Identity Integration
The secret to faster onboarding is to stop building from scratch. Many of your new clients already use platforms like Google Workspace or Microsoft 365. Instead of manually recreating user identities, you can integrate directly with their existing directory.
This approach offers several advantages:
- It eliminates hours of manual data entry and configuration.
- It reduces the chance of human error during setup.
- It provides a seamless and secure experience for the end user from day one.
Look for a platform that offers scripted, repeatable integration. This allows your team to automate the entire onboarding process. With a single script, you can provision users, assign access rights, and apply security policies in minutes, not hours.
What to Look for in an Integration Platform
When evaluating solutions, prioritize platforms that offer deep integration capabilities. Your goal is to find a tool that acts as a central hub for identity and access management (IAM). This streamlines not just onboarding, but ongoing client management as well.
A powerful open directory platform will:
- Sync with existing identity providers like Google Workspace and Microsoft 365.
- Automate user lifecycle management, from onboarding to offboarding.
- Enforce consistent security policies across all client environments.
- Provide a single pane of glass for managing all your clients.
By choosing a platform with these features, you transform client onboarding from a costly chore into a strategic advantage. You can get new clients up and running faster, which improves their satisfaction and accelerates your revenue.
Secure, Frictionless Onboarding with JumpCloud
The initial setup for a new client should be fast, efficient, and secure. Wasting time on manual provisioning is no longer acceptable when powerful automation tools are available. Adopting an identity-led approach is the fastest way to onboard new clients and scale your MSP business.
JumpCloud’s open directory platform was built to solve this exact challenge. Our deep integration with Google Workspace allows you to sync and manage client identities securely and without friction. With JumpCloud, you can reduce client setup time to under an hour, enabling your team to focus on delivering high-value services.
Ready to streamline your onboarding process? Discover how JumpCloud’s partnership with Google Workspace can revolutionize your client setup.
