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For businesses of all sizes, system downtime and security incidents continue to be an expensive problem.
According to an analysis by the Edward Group, system downtime costs a small business roughly $50,000 per hour, whereas a major enterprise in a high-stakes industry could face losses of up to $5 million in the same timeframe.
Data breaches have also reached an all-time high of $4.88 million per incident as per a report by IBM.
These large numbers clearly reveal that a reactive approach to IT operations is no longer sustainable. Organizations need a more proactive method to achieve efficient IT management and prevent malicious security attacks.
What does that take? Effective monitoring and actionable alerts. To help everyone across the IT organization see what’s happening and take action before a critical event occurs.
In this blog we outline the latest additions and enhancements to the JumpCloud platform to bring better alerting and monitoring capabilities to you.
Introducing New Alerting and Monitoring Capabilities
At the core of these enhancements are two features: Webhook Notifications and Insights Based Alerting. The new features are designed to help IT and security teams proactively tackle their operational and security challenges, ensuring you’re always a step ahead.
Webhooks Notifications solve the productivity drag of manual monitoring and repetitive API polling. It uses a “push” model to immediately send real-time alerts and event insights to existing tools in your stack.
This matters because manual monitoring creates blind spots that attackers exploit. When your team is busy checking systems manually, they miss the subtle signs of compromise or system degradation. These real-time integrations allow you to connect JumpCloud to your existing IT Service Management (ITSM), Security Information and Event Management (SIEM), and incident response tools, effectively streamlining IT operations.
Webhooks also support JumpCloud Access Requests. With webhook integration, IT teams can automate downstream tasks, send real-time notifications, and keep systems in sync. This reduces the human error that often occurs when teams manually transfer information between systems. Seamlessly integrate with existing IT tools like Jira, Slack, and custom applications.
Insights Based Alerting moves you from a reactive firefighting model to a predictive, intelligent system. It monitors critical directory events—like account provisioning, permission changes, device enrollments, and password expirations—and automatically routes them to your preferred notification channels.
This is crucial because many security incidents start with seemingly innocent directory changes that go unnoticed until it’s too late. A compromised admin account making subtle permission changes or a device enrollment from an unexpected location could signal the beginning of a breach. It provides real-time visibility into sensitive events and helps you detect issues faster, reduce risk, and enhance your overall security and compliance.
Key Benefits for IT Admins & MSPs
Keeping a close watch on critical activities within your IT environment is essential for maintaining robust security and compliance. By leveraging advanced monitoring and alerting tools, IT admins and MSPs can gain unparalleled visibility into potential threats, enabling them to respond swiftly and effectively.
With these new capabilities in play, you can expect to:
- Unlock Real-Time Integrations: Connect JumpCloud with your existing IT ecosystem, including IT Service Management (ITSM), and Security Information and Event Management (SIEM) tools, enabling immediate incident response.
- Reduce Operational Overhead: Eliminate the need for repetitive, manual API calls, freeing up your team to focus on bigger priority tasks.
- Streamline Workflows: With tighter integrations, you can automate how alerts and insights are delivered, leading to faster response time and a more efficient IT environment.
- Strengthen Security & Compliance: Gain real-time visibility into sensitive events for enhanced security and simplified auditing, all while enabling a quicker response to issues.
Get Started Today
Try out these latest features of JumpCloud Alerting and Monitoring, reduce operational costs, and build a more secure IT environment. If you are new to JumpCloud, sign up for a free trial to experience the benefits firsthand or connect with a JumpCloud expert to get a personalized demo and walkthrough of the platform.
