February ’22 Newsletter

Written by JumpCloud on February 24, 2022

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This month’s newsletter focuses on the theme of growth. At JumpCloud, we’re always committed to Making (Remote) Work Happen™ for you, our user base, which means constantly growing and expanding our offerings. 

February 2022 had a few very exciting new releases. Read on to check them all out.

Introducing… JumpCloud Patch Management

With the first release of JumpCloud Patch Management, admins can now easily create schedules and manage their Mac and Windows OS patch processes in a single console. This addition to the JumpCloud Directory Platform provides greater visibility and reporting, while strengthening your devices’ security posture and meeting organizational compliance needs.

Coming Soon! Reset Your Password Using a Recovery Email

Users will soon be able to self-serve one of the most common issues related to password management: resetting their password through a recovery email, i.e., personal email, in addition to their work email address. 

This update will decrease IT workloads by allowing users to handle a frequent issue without IT intervention. And, because the password reset workflow is secured with MFA, you can feel more confident that the process is secure.

JumpCloud University Training Tutorials

Make one of your 2022 resolutions brushing up on all the features JumpCloud offers with our free training resources. Each video or lesson offers you an important skill or feature explanation to ensure you’re getting full use of your JumpCloud account. 

  • Troubleshooting User LockoutsNEW! | In this course, you’ll learn how to troubleshoot basic JumpCloud user lockout-related issues on MacOS and Windows, and apply solutions to ensure a user’s successful access to JumpCloud managed resources.
  • User Lockouts and Password Management | In this course, you’ll learn how to manage user access to JumpCloud resources, including account lockouts and password settings.

Coming to a City Near You: JumpCloud Cloud Directory Roadshow

This year the team at JumpCloud is hitting the road, visiting cities all over the world to bring admins together, connecting on the challenges of modern IT administration, and showcasing a modern approach. 

Join us to get hands-on experience and learn how you can reduce IT cost and complexity by consolidating directory, identity access, device management, and security into a single cloud platform. 

New cities and dates are coming soon. To stay in the loop, contact us directly at our events email for specifics.

macOS Keychain Application Access

For organizations who use both Device Trust and certificate distribution to manage macOS devices, application authorization just got much easier for end users.

JumpCloud admins can now authorize applications as “trusted” in the admin console. Once added to the list of trusted applications, your end users will no longer be prompted to provide a JumpCloud keychain password, streamlining the process to access trusted applications and reducing potential friction when establishing Device Trust policies.

What to Read Next

  • Zero Trust Security Demystified | In this whitepaper for SMEs, you’ll learn what Zero Trust really means, how to incrementally implement Zero Trust practices within your organization, and tips for building a priority list of Zero Trust milestones.
  • Zero Trust: Where and How to Get Started | Implementing Zero Trust can feel daunting. This article discusses developing a full Zero Trust roadmap, identifying high-impact implementations, and outlining methods for determining where to begin.
  • Kicking Off the JumpCloud IT Admin Network | Starting this month, rotating IT experts will host a series of virtual events for IT professionals. These informal video calls are open to all industry professionals, regardless of their affiliation with our cloud directory platform, and will recur monthly. Read on to get all the details. 
  • Why It’s Time to Embrace Remote Work | Embracing remote work takes commitment and understanding, but it’s a feature many employees now expect in the wake of the pandemic. This article discusses employee work preferences, reasons employers need to embrace remote work in 2022 and beyond, and how to mitigate remote work concerns.
  • See What Your Peers Say | With over 1,100 customer reviews, JumpCloud has a 4.6-star rating on G2 and a 4.7-star review on Capterra. Read the G2 and Capterra user reviews, and add your own!

JumpCloud Webinars

IT and End Users: Challenges, Trust, and Time Management

Zach Boewer, Former VP of IT & Current JumpCloud Solution Engineer
Nathan Vergin, IT Systems Analyst & Administrator at AkitaBo

View On Demand

Improving IT Efficiency with macOS Monterey: Device Management, Workflows, & More

Date: March 10th
Time: 12:00 p.m. ET
Tom Bridge, Principal Product Manager, Apple, JumpCloud
Bradley Chambers, IT Columnist at 9to5Mac

Sign Up Today

Other Things You Should Know


JumpCloud’s mission is to Make Work Happen®, by providing people secure access to the resources they need to do their jobs. The JumpCloud Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities, their devices, and apply Zero Trust principles.

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