View Policy Results

Jumpcloud users can apply several policies to enrolled devices. You can view the results of the policies applied to an enrolled device from the Devices page.

Viewing Policy Results on Device Page

The features in this section are currently in beta and available for select customers.

To view the policy results in the Admin Portal:

1. Log in to the JumpCloud Admin Portal: https://console.jumpcloud.com.
2. Go to DEVICE MANAGEMENT > Devices. The list of devices displays. 
3. Click the Devices tab.
4. View the policy results:
   1. You can view the Policy Results column in the grid. If you do not see the column, click the columns drop-down menu, then select Policy Results to enable it.
      
   2. Review the policies in the Policy Results column.
      

5. View the device policy results highlights. 
   1. On the Devices tab, select the device for which you want to check the policy status.
   2. On the Device window, click the Highlights tab.
      
   3. Review the device highlights.
      

Viewing Policy Results

You can use the device Policy Results tab to view the policy results details.

1. Go to DEVICE MANAGEMENT > Devices. The list of devices displays. 
2. Click the Devices tab.
3. On the Devices window, click the Policy Results tab.
   
4. Click the view button next to the failed policy to view more details.
   
5. You can check following in the details page:
   • Exit Status – Indicates the status of the policy. 0 indicates Success. Any other value indicates an Error. See Understand Failed Policies and Windows Policy Conflicts for details.
   • Details – Provides more details about the error. See Understand Failed Policies for details.
   • Remediation – Provides a hyperlink to a KB article that provides remediation guidance for common errors.
6. Click the hyperlink in the Remediation section to investigate the error further.
7. Once you’ve viewed the details, click Close.