Vault: Configure Direct Access Using the RDP Connector for macOS

Vault's Direct Access feature allows you to connect to machines outside of your web browser using methods like RDP and SSH.

If you're working from a macOS computer, you can use the native Microsoft Remote Desktop application (formerly "Windows App") to connect to Vault Windows devices instead of a web browser session.

Installing the Vault RDP Connector

First, you'll need to install the Vault RDP Connector on your macOS computer.

  1. Download the latest version of the application. Separate download links are provided for:
  2. Drag the downloaded Vault RDP Connector application file to your Applications folder.
  3. On your Mac, go to Settings > Privacy & Security > Accessibility and enable the Vault RDP Connector.

Important:

If you encounter an error indicating an outdated version of the Vault RDP Connector, you'll need to update it. Follow these same installation steps to reinstall it.

Installing the Microsoft Remote Desktop Application

Next, install the Microsoft Remote Desktop app on your macOS device.

  1. From the App Store on your macOS device, install the Microsoft Remote Desktop application (formerly known as "Windows App"). This application is required for establishing the RDP connection.

Disabling Video Recording

To connect to Windows devices via the Vault RDP Connector, you must disable the video recording option for the device in Vault.

  1. Log in to the Vault platform.
  2. Go to Servers.
  3. Select and click the name of a specific server. The Edit Server window is displayed.
  4. In the General tab, scroll down to Record Video and disable the option.
  5. Click Save.

Connecting via Direct Access

  1. In Vault, return to Servers. The list of available servers is displayed.
  2. Find the server you want to connect to and click Connect in the Actions column.
  3. In the Connection Information window, select Direct Access.

A new session will open automatically using the Microsoft Remote Desktop application on your macOS device.

Note:

As a reminder, video recording of the session is disabled when accessing via the Microsoft Remote Desktop application.

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