Help Scout

JumpCloud® Directory-as-a-Service® offers an SSO connector for Help Scout, which provides single sign-on (SSO) access to Help Scout accounts via SAML 2.0. Read this Knowledge Base article for more information.

About Help Scout

Help Scout provides a better way to talk with your customers by providing email and live chat with a personal touch. It can also deliver content right where your customers need it, all in one place, all for one low price. Basically, Help Scout delivers a better experience for your customers, and fewer headaches for your team.

Why SSO with JumpCloud?

JumpCloud is directory services for the modern workplace. Admins who use JumpCloud for system management, LDAP authentication, and RADIUS networking can also manage user access to Help Scout accounts with the cloud directory service. By consolidating identity and access management, JumpCloud provides True Single Sign-On™ for organizations.