Get Ready for macOS Big Sur: Track MDM Enrollment in JumpCloud

Written by Leia Schultz on September 6, 2020

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JumpCloud® makes it easy for customers to prepare for macOS® 11.0 Big Sur’s upcoming release. JumpCloud MDM now shows IT administrators an MDM enrollment summary graph in the web-based Admin Portal to track macOS Big Sur readiness right where they work. 

Screenshot of JumpCloud Apple MDM Enrollment summary graph to help IT admins prepare for macOS Big Sur

Note: Admins must enroll their JumpCloud-managed Macs® in JumpCloud MDM to continue using Mac Policies in macOS Big Sur. Learn more here.

What Does the MDM Enrollment Graph Show? 

macOS Big Sur introduces Apple’s maxim that its MDM protocol will be the de facto method for configuring and managing Apple devices that upgrade to macOS Big Sur. JumpCloud’s MDM enrollment graph displays the total number of enrolled systems in JumpCloud MDM, as well as the systems that aren’t yet enrolled in JumpCloud MDM, so admins can quickly see how many are ready for macOS Big Sur. 

Animated gif view showing how many of an organization's existing Mac computers are already enrolled in JumpCloud's Apple MDM and are ready for macOS Big Sur

From the enrollment graph on the Admin Portal’s MDM tab, admins can one-click navigate to their unenrolled Mac systems to take action to enroll them ahead of macOS Big Sur. 

list view of individual Mac systems not yet enrolled in Apple MDM - action is required before upgrading to macOS Big Sur

JumpCloud admins can also quickly see enrolled (or unenrolled) Macs by filtering their Systems list in the portal: 

List of individual Mac systems showing which systems are enrolled in JumpCloud MDM using a green check box for enrolled and a red x for not enrolled

How do Admins Enroll in JumpCloud MDM Before macOS Big Sur?

Enrolling macOS in JumpCloud MDM can be done in a few steps ahead of macOS Big Sur’s release:

1. Configure JumpCloud MDM

Configure JumpCloud MDM. Establish a secure connection between JumpCloud and Apple by uploading an Apple Push Certificate to JumpCloud. Then, use JumpCloud as your MDM server for JumpCloud-managed Macs. Optionally, register JumpCloud as an MDM server in Apple Business Manager or Apple School Manager and enroll machines through Automated Device Enrollment (DEP), which will prevent end users from removing their MDM enrollment profile.

Note: Watch this guided simulation to see what it’s like to set up the Apple MDM certificate for your JumpCloud organization. 

2. Enroll macOS Devices

Enroll macOS devices with JumpCloud’s MDM Enrollment Policy once the MDM push certificate is uploaded. This Policy silently installs the JumpCloud MDM Enrollment profile on systems, and is the best way for JumpCloud Admins to enroll Mac devices in JumpCloud MDM individually or in bulk to make migrating systems over to JumpCloud MDM from another vendor seamless.

Note: This Policy won’t work on DEP-enrolled devices.

3. Block macOS Big Sur Upgrades if Needed

Not quite ready for end users to upgrade to macOS Big Sur? No problem: Block macOS Big Sur upgrades using a JumpCloud Policy if you need to. This Policy may be applied to all or only select end user devices with standard permissions.

4. Complete Set Up to Manage Mac Devices, Anywhere They Are 

Once your end user Mac devices are enrolled in JumpCloud MDM, you’re able to apply remote security commands (lock, rease, shut down, and wipe) and configure them to your organization’s specifications. You can also enact zero-touch enrollment with JumpCloud MDM to boost security, flexibility, and customization as you provision users and their machines.

Follow these steps to reduce friction to your IT operations and end user productivity before macOS Big Sur, anywhere you and your teams are working.

Try JumpCloud MDM Now 

IT teams must find an Apple MDM before macOS Big Sur arrives to successfully manage end users on Macs running macOS 11.0. Although there are standalone MDM point tools, MDM as part of JumpCloud’s cloud directory platform can simplify workflows and provide more than just Mac device management, such as Mac user management and Windows® and Linux® device and user control.

Get hands-on with JumpCloud MDM by setting up a JumpCloud Free account. Evaluate the full platform with up to 10 users and 10 devices, plus premium chat support with a real cloud directory platform expert for your first 10 days in action.

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