What Cybersecurity KPIs Should Startups Measure?

Written by Sean Blanton on February 14, 2025

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You wouldn’t launch a rocket without checking the fuel levels, right? Or drive cross-country without glancing at the gas gauge? 

But when it comes to security, most startups do exactly that—they fly blind.

They slap on some MFA, maybe run a security scan now and then, and call it a day. Meanwhile, attackers are out there, poking at every weak spot, waiting for the perfect moment to strike. And when they do? No one sees it coming because no one’s actually measuring anything.

Security is more than firewalls and passwords. It’s about knowing what’s working and what’s leaving the front door wide open. A startup that tracks the right cybersecurity KPIs can catch threats early, tighten defenses, and build trust with customers. One that doesn’t? Well, let’s just say “hope” isn’t a security strategy.

If you’re serious about keeping your startup off the hacker’s hit list, it’s time to track the numbers that matter. And with unified endpoint management, you don’t have to dig through endless spreadsheets or chase down every security alert—you get the insights that actually help keep your company safe.

Let’s break it down in detail below.

Why Measuring Cybersecurity Is Hard for Startups

Startups are built to move fast and focus on growth, so security often gets pushed aside. Most teams don’t have a structured way to track cybersecurity risks, which makes it tough to know where the biggest gaps are. Without clear metrics, threats go unnoticed until they turn into real problems.

Startups Focus on Growth, Not Security

Most early-stage companies run lean, with security as a side task for IT generalists or even the founders. The priority is launching products, closing deals, and keeping operations running—not tracking security risks. But waiting until there’s a breach to take security seriously is a disaster waiting to happen.

The good news is that security doesn’t have to slow things down. Using unified endpoint management, startups can protect their devices and data without needing a dedicated security team.

Security Metrics Can Be Overwhelming

Large enterprises have entire departments measuring cybersecurity performance, but startups don’t have the time or resources for that level of tracking. The trick is focusing on a few key metrics that actually matter—like MFA adoption, how quickly patches are applied, and whether access permissions are locked down. Keeping it simple makes security measurable without adding extra workload.

Investors and Customers Expect Security Visibility

At some point, every startup will need to prove its security is solid. Whether it’s a potential investor, a new customer, or a compliance audit, they’ll want to see numbers, not just good intentions. Regulations like SOC 2, GDPR, and HIPAA require clear security policies, and without them, business opportunities can slip away.

Having the right tools in place from the start makes these conversations easier. Instead of scrambling to gather proof, a strong security foundation keeps everything in check automatically.

6 Key Cybersecurity Metrics for Startups

Startups don’t need a massive security team to keep things under control, but they do need the right numbers on their radar. Tracking these cybersecurity metrics makes the difference between catching threats early or getting blindsided by a breach.

1. Mean Time to Detect (MTTD)

Hackers don’t break in and announce themselves. The longer a threat lurks undetected, the more damage it causes. MTTD measures how fast your team notices something’s wrong—whether it’s an unusual login, a suspicious data transfer, or malware trying to sneak in.

  • Why it matters: The industry average for detecting a breach? A mind-blowing 207 days. That’s nearly seven months of bad actors hanging out in your system and stealing data.
  • Startup goal: Get that number below 30 days. The faster you see a threat, the less damage it can do.
  • How to improve: Use multi-factor authentication (MFA) and real-time monitoring tools to flag unusual activity before it spirals out of control.

2. Mean Time to Respond (MTTR)

Spotting a threat is one thing—shutting it down fast is another. MTTR tracks how long it takes to contain and fix security incidents. A slow response can turn a small issue into a full-blown crisis.

  • Why it matters: Cybercriminals move fast. Once inside, they lock systems, wipe data, or siphon off sensitive info. The longer it takes to react, the bigger the fallout.
  • Startup goal: Less than 24 hours.
  • How to improve: Set up automated alerts so you’re notified the second something suspicious happens. Have an incident response plan in place—because scrambling in the heat of the moment never ends well.

3. Percentage of Employees Using MFA

Passwords alone aren’t cutting it anymore. MFA adds an extra security layer—like a one-time passcode or a biometric scan—so hackers can’t just waltz in with stolen credentials.

  • Why it matters: MFA stops 99% of credential-based attacks. That’s a no-brainer.
  • Startup goal: 100% adoption for privileged accounts (admins, IT staff, execs) and at least 90% across the company.
  • How to improve: Make MFA non-negotiable for anyone accessing sensitive systems. Cloud-based identity solutions can enforce MFA without adding headaches for IT teams.

4. Security Patch Management (Patching Cadence)

Hackers love outdated software. Every time a company delays security updates, they’re leaving doors wide open for ransomware, malware, and data theft.

  • Why it matters: 60% of breaches happen because companies don’t apply patches in time.
  • Startup goal: Critical vulnerabilities patched within 7 days—not months later.
  • How to improve: Patch management tools can automate updates across all devices, removing human error from the equation.

5. Number of Security Incidents Per Month

If your logs never show failed login attempts or phishing emails, something’s off—because every company gets attacked. Tracking incidents helps spot trends before they escalate.

  • Why it matters: If phishing attempts and failed logins suddenly spike, you might have a target on your back.
  • Startup goal: There’s no magic number, but a downward trend is what you want.
  • How to improve: Regularly audit logs and set up alerts for suspicious activity. If attacks increase, tighten access controls and train employees to recognize threats.

6. Data Access & Compliance Violations

Who has access to what? If you don’t know, you’ve got a problem. Unchecked permissions, rogue employees, and compliance violations can open the door to security nightmares.

  • Why it matters: Loose access controls invite insider threats, data leaks, and regulatory fines.
  • Startup goal: Minimize over-permissioned accounts and flag any unauthorized access attempts.
  • How to improve: Enforce role-based access control (RBAC) to make sure employees only have exactly what they need—nothing more.

You don’t need dozens of security metrics—just the right ones. Tracking these six gives startups the visibility they need to stay ahead of threats without getting lost in unnecessary data.

How Startups Can Track and Improve Cybersecurity Metrics

Measuring security is one thing—actually improving it is another. Startups need more than a spreadsheet full of numbers. They need actionable insights and real-time visibility to tighten defenses without drowning in data.

Automate Security Monitoring & Logging

Security threats don’t take breaks. If you’re not monitoring who’s logging in, what’s changing, and where suspicious activity is popping up, you’re flying blind.

  • What to do: Use real-time logging tools to track login attempts, failed access requests, and privilege escalations.
  • Why it matters: If someone outside your company tries to access an admin account at 2 a.m., you don’t want to find out weeks later.
  • Better yet: Set up automated alerts so IT teams jump into action the second something looks off.

Implement Security Awareness Training

Most cyberattacks don’t start with fancy hacking tools—they start with a simple phishing email. One wrong click can expose everything.

  • What to do: Train employees to spot fake emails, avoid suspicious links, and report anything unusual.
  • How to make it stick: Simulated phishing attacks keep employees on their toes and make security awareness part of their daily routine.
  • The reality check: Even the best tech won’t save you if your team doesn’t know how to avoid social engineering traps.

Establish a Security Dashboard for Visibility

Spreadsheets are great for budgets—not so much for cybersecurity. Startups need a single place to track their most critical security numbers.

  • What to do: Use a centralized security dashboard to track MFA adoption, patching rates, and security incidents at a glance.
  • Why it matters: Without clear visibility, it’s easy to miss red flags until it’s too late.
  • Next step: Set up a unified endpoint management solution so IT teams get instant access to security insights without manual digging.

Conduct Regular Security Audits

The best security teams don’t just assume everything’s fine. They are obsessed with testing for weaknesses constantly.

  • What to do: Run quarterly security reviews to find misconfigurations, outdated software, and access control gaps.
  • Why it matters: The faster you catch security gaps, the less damage they can cause.
  • Pro move: Simulate attacks on your own system to test how fast your team detects and responds to threats. If response times are slow, adjust the plan before real hackers put it to the test.

Security is about tracking the right metrics and making them count. Automate what you can, train your people to be your first line of defense, and set up clear visibility so threats don’t slip through the cracks.

What Startups Should Do Next

Security is what keeps your business moving without nasty surprises. The last thing you want is a weak spot that turns into a headline-worthy disaster.

With JumpCloud, you don’t need a massive security team or endless spreadsheets. You get real-time security visibility, automated access controls, and built-in protection that just works.

Lock down devices, enforce MFA, and keep everything running smoothly—all in one place. Startups that take security seriously from day one win in the long run.

Get ahead now. Try JumpCloud free for 30 days and take control before security takes control of you.

Sean Blanton

Sean Blanton is the Director of Content at JumpCloud and has spent the past decade in the wide world of security, networking and IT and Infosec administration. When not at work Sean enjoys spending time with his young kids and geeking out on table top games.

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