By Natalie Bluhm Posted May 9, 2018
As Macs® infiltrate organizations, many IT admins are looking for a secure, cloud Mac management solution. After all, an increase in Mac adoption has brought along with it a 72% increase in productivity and happier end users, so it’s safe to say that Macs are here to stay. However, IT has had a challenging time managing Mac users and systems because system management solutions haven’t kept up with the times.
The good news is that there is a new option that gives you control over the Macs themselves and the users that access them. Mac user and system management is an important part of the overall IT management process, so let’s take a look at why IT organizations have lacked a proper secure, cloud Mac management solution for so many years.
System Management was Dictated by the Windows Domination
IT organizations have lacked a Mac management solution because, historically, Windows® systems have dominated the enterprise. When Windows systems first started appearing in the workplace, Microsoft quickly released SCCM® (aka SMS) in 1994 and then Active Directory® in 1999 to provide IT admins with affective control over Windows devices and other on-prem Microsoft® resources. Microsoft created these system and user management solutions to only work with on-prem Microsoft products, and they actually worked pretty well. So, the Microsoft IT ecosystem was the go-to setup for some time.
Windows Domination was Busted by New IT Resources
Then, the IT landscape started to change as users started requesting Mac and Linux® devices more and more, web applications flooded the market, cloud infrastructure removed the need for on-prem data centers, and WiFi transformed the network. The consequence was that traditional IT management tools such as AD and SCCM struggled in this new environment. IT admins needed to look for separate solutions to manage resources like Macs or AWS® cloud servers, for example.
Because IT organizations often already had Active Directory, they would search out tools that would just support their Mac infrastructure. But, then they also needed another solution to manage their web apps and then another to manage their cloud infrastructure. Identity management became a complicated, costly procedure to say the least. It’s gotten to the point where IT organizations are simply interested in one comprehensive, cross-platform solution. A solution that can centralize user and system management across their entire environment, whether it’s on-prem, in the cloud, Microsoft-based or based on a mix of providers, platforms, and protocols.
The good news is that there is a cross platform cloud identity management platform that not only does secure, cloud Mac management, but also handles other systems, applications, file servers, and networks. It’s called JumpCloud® Directory-as-a-Service®.
Secure Mac Management From the Cloud with JumpCloud
JumpCloud integrates with virtually all of your IT resources, regardless of where they are, who they’re from, and what protocols and platforms they utilize. This means users only have to remember one set of credentials to log in to their system (Mac, Linux, and Windows), LDAP and SAML based applications, physical and virtual file storage (Box™, NAS appliances, etc.) and wired and WiFi networks.
Additionally, IT admins not only gain widespread control over who can access IT resources, but they also gain deep system management capabilities with features like JumpCloud Commands and Policies. JumpCloud Commands give IT admins the ability to remotely execute tasks across their fleet of Mac, Linux, and Windows systems using the scripting language of their choice (bash, Perl, Python, Ruby, Go, Node.js etc.). For those who would prefer a point-and-click solution, JumpCloud Policies does not require any scripting or coding, and Policies can be used to determine how Mac, Linux, and Windows systems will behave in an environment. For example, IT admins can regulate what system settings users have access to or whether or not Siri or Cortana are disabled.
With JumpCloud, IT organizations not only gain effective control over Mac systems, but over all of the IT resources in their environment with just one easy-to-use identity management solution.
Next Steps for Secure, Cloud Mac Management
Gain more information about our cloud-based directory service by watching the webinar playlist above. Of course, you can also start experiencing secure, cloud Mac management for yourself by signing up for a free account. You’ll be able to test Commands, Policies, and all of our other identity management capabilities. Your first ten users are even on us. If you have some questions that need answering, don’t hesitate to drop us a note.