Q4 2023 Partner Roadmap & Vision

Written by David Worthington on November 16, 2023

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We help partners and MSPs work more efficiently to spend more time with clients while managing their organizations in the background. Targeted enhancements are being made to streamline troubleshooting, for deploying devices at scale, and moving clients to JumpCloud. The introduction of more automations and exposing the right dashboards and notifications for increased visibility will shorten sessions while increasing prospects for long-term growth.

Note: JumpCloud’s consolidated identity and access management (IAM) and cross-OS device management makes it possible to safeguard your most critical assets through a Zero Trust security strategy from one console. We’re rolling out platform enhancements that will enable technicians to manage clients with JumpCloud, even if they use another identity provider (IdP). This is made possible by federating with upstream IdPs and key advancements to device management. New automations, workflows, and troubleshooting tools that will make technicians more productive and leave clients more satisfied with their experience.

Here’s what you missed if you couldn’t tune into the Q4 2023 Partner Roadmap & Vision event. You may also read more about what platform enhancements will be launching very soon. 

Clone Any Organization from the Multi-Tenant Portal (MTP) 


The ability to clone organizations has been a timesaver for technicians and has generated a lot of feedback as well as some great suggestions. We’re making it work quicker and better for you.

 Some upcoming enhancements include:

  • Replicate organization settings by selecting ones that have similar requirements
  • Replicate device and user groups
  • Start your new organization with similar JumpCloud feature settings enabled
  • Select the appropriate administrators to replicate

Homepage Widgets

Certificate and Token Status Board for MDM, SSO, and Azure AD

Homepage Widgets

Having different things expire at different frequencies is a painpont for admins and can be detrimental to scaling your business. Put the calendars away: JumpCloud for MSPs is bringing expirations (and steps for renewal) front and center in a new MTP homepage widget.

You’ll soon gain expiration status visibility across:

  • Apple APNs
  • Apple Device Enrollment
  • Apple VPP
  • Azure AD Sync
  • SSO/SCIM IdP Certs

Meet and Greets

Meet and Greets

More meet and greets are planned this quarter with San Diego and San Francisco up first in late November. The next destinations will be determined by our customers as we attempt to cover as much ground as possible during 2024 to strengthen our relationship with MSPs and partners.

Partner Portal

Partner Portal

You’ve asked and we’re delivering. JumpCloud’s Partner Portal (currently in beta) will provide quick access to billing and marketing materials as well as registration, news, and updates. More modules will be added over time. Your feedback will help to determine how it evolves.

Try JumpCloud for MSPs

JumpCloud for MSPs provides everything your MSP needs in one open directory platform. It offers a comprehensive stack of security and productivity solutions that allow you to manage diverse client environments while centralizing core workflows with deep integrations to the tools you already use. It’s easy to get started: just sign up and simply select that you’re an MSP.

David Worthington

I'm the JumpCloud Champion for Product, Security. JumpCloud and Microsoft certified, security analyst, a one-time tech journalist, and former IT director.

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