JumpCloud’s MSP partners are at the forefront of providing essential IT services to small and medium-sized businesses globally. In our interview series, we delve into conversations with these partners, exploring the dynamics of their MSPs and how JumpCloud plays a pivotal role in their operations.
In today’s feature, we had the opportunity to speak with Brenley Veater of Cingo Solutions. Join us as we uncover insights into their MSP journey and the impact of JumpCloud’s solutions.
As the President of Cingo Solutions, Brenley’s journey in the tech industry began as a security analyst in the SIEM department. Throughout her career, she has held various leadership positions, including Director of Cyber Security and company controller. Brenley’s expertise lies in managing Cingo’s SOC certification and spearheading Compliance and Cyber Security initiatives.
Here are my 5 key takeaways:
Simplifying Operations and Enhancing Client Experience
JumpCloud significantly simplifies processes for Cingo, making operations smoother and more efficient. By streamlining the previously manual task of 90-day password changes mandated by HIPAA, NIST, and PCI, JumpCloud helps save valuable time and increases client satisfaction.
Empowering Growth and Security through JumpCloud University
JumpCloud University plays a vital role in facilitating the growth of Cingo’s support staff and empowering security analysts to perform their jobs effectively. The educational materials provided by JumpCloud are instrumental in achieving these objectives.
Building Strong Relationships for Success
According to Brenley, building strong relationships is the top priority for every MSP. Trust and credibility are crucial factors in both client interactions and vendor selection.
Simplifying Life by Aligning Clients with Services
To enhance efficiency, it is important to ensure that clients align with the services provided. This alignment simplifies operations and contributes to a long and successful relationship.
Emphasizing Unique Offerings and Addressing Cybersecurity
MSPs should have a clear understanding of their unique offerings and focus on developing them. However, they cannot afford to ignore the need for cybersecurity services, which have become an essential aspect of all modern MSPs.
JumpCloud Partner Success Stories are conversations between Chris Tate (Principal Strategist – MSP) and our valuable partners around the world. If you want to join Chris on a future episode, contact your Partner Account Manager or email [email protected] for more information.