Zero-Trust Security with JumpCloud & Duo 2FA




JumpCloud® is a Cisco® Duo® Ready Partner — that means organizations that use JumpCloud and Duo together have an especially powerful way to build and enforce a zero-trust security environment. 

How does the enterprise-grade identity management integration work? Read on to find out! 

Add Security Layers to your Environment  

Zero-trust environments always verify before they trust, and only trusted identities gain access to corporate networks, systems, apps, and other tools. 

Together, JumpCloud and Duo ensure that only recognized users are able to access corporate resources after passing multiple identity challenges, or multiple authentication factors (MFA or 2FA). This lets IT ensure that only the right people are able access certain resources.

With more organizations adopting remote work environments and distributed offices, alongside mixed on-premises and cloud-based infrastructure, IT must protect their organization across all attack vectors. 

Breaches are too costly for businesses to take lightly. Combining JumpCloud’s all-in-one cloud directory platform with Duo’s MFA solutions makes it easier for IT teams to protect their organization and make sure employees are making safe security decisions at work. 

Ease Friction while Strengthening Security 

IT administrators can’t protect their organization’s resources alone. There are others who also play a role: managed end users.

End users want no barriers between them and their productivity. This includes identity management chores, like password updates and accessing their work resources. Duo MFA lets JumpCloud admins give end users on Windows®, Mac®, and Linux® devices less friction while maintaining security standards. 

TOTP (or, time-based one-time password code) MFA is, alternately, a widely-used second factor to authenticate user identities. While TOTP is a strong method for verifying identities, it comes with the friction of needing to have a second device like a phone to key in the 6-digit code before it expires. 

Duo helps reduce this by giving end users options for their authentication path into the JumpCloud User Portal:

  • Push notifications send end users a one-click path into their portal for their work resources
  • Phone callback lets end users receive a voice-based code via an immediate phone call to use to access the portal
  • Passcode entry on a mobile device in TOTP form can be users’ preferred way to verify their identity before portal access

Check out JumpCloud’s guided simulation to walk through the end user experience of using Duo MFA to log into the JumpCloud User Portal.

Enabling JumpCloud Plus Duo 2FA 

JumpCloud’s directory platform offers several security configurations for administrators, including TOTP MFA, security keys, and Duo 2FA.

Activating Duo as a second authentication method is easy. Toggle Duo Security on in JumpCloud, and simply paste in the required keys and API hostname to enable it for your organization:

Read JumpCloud’s documentation on setting up Duo Security MFA for your organization, and watch this short video tutorial on enabling Duo MFA for the JumpCloud User Portal:

In addition to enforcing MFA, JumpCloud admins can customize their organization’s password settings to end users to define complexity, originality, and time expiry rules for lockouts and password aging.

Use JumpCloud & Duo MFA for Free

JumpCloud’s integration with Duo allows IT administrators to set up seamless trusted user resource access, no matter where end users are located. You can use JumpCloud Free, forever, with up to 10 users, 10 devices, plus 24×7 chat support for your first 10 days in the platform. Evaluate JumpCloud plus Duo by setting up a Duo Free account, which is also no-cost for up to 10 users.


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