One platform. Every identity, device, and client.
JumpCloud gives MSPs a unified foundation to manage human users, AI agents, and every device across every client, with the intelligence to automate, secure, and scale.
- 78% of MSPs say open integration capabilities between tools help drive bottom-line profits
- MSPs that evolve into strategic partners can see client lifetime value increase by up to 40% over three years
- The average MSP team operates at or over capacity, making unified workflows a direct margin lever
The Platform for Intelligent MSP Operations
Managing clients through a stack of disconnected point solutions creates a hidden tax on your team. Every new tool adds a new console, a new integration to maintain, and a new source of alert noise. JumpCloud replaces that fragmented stack with a single platform that covers identity, access, devices, and SaaS, and layers AI-powered automation on top.
Identity and Access
Passwordless, secure authentication across every client’s third-party services.
Replace or complement Active Directory without locking clients into a single ecosystem
Create, store, and centrally manage protected credentials across client organizations
Device Management
Centrally manage Windows, Mac, Linux, iOS, and servers across every client
Secure, direct connections for troubleshooting end-user devices without a VPN
Device telemetry and audit visibility across operating systems and network types
MSP Operations
Access every client environment from one interface, without multiple logins
Connect JumpCloud to your existing MSP tooling for streamlined billing and workflows
AI and Intelligent IT
Discover, govern, and enforce policies on AI agents operating inside client environments. Manage non-human identities before they create compliance or security gaps
Gain full visibility into AI tool adoption across your client base. Identify Shadow AI, enforce governance, and turn unmanaged AI into a managed service offering
Generate device commands and automation scripts using natural language. Reduce technician time on routine tasks
Automate complex administrative workflows with an AI admin that acts on your behalf inside the platform
Connect JumpCloud to external AI tools and agents through a native Model Context Protocol integration
What Does Your MSP Stack Really Cost?
Your stack costs more than your licenses
Every disconnected point solution adds operational drag your pricing model never accounts for. Vendor evaluation, integration maintenance, alert management, cross-platform onboarding, and policy enforcement across separate systems all consume technician hours that do not bill back to clients. JumpCloud calls this the swivel-chair tax, and it compounds as your client base grows.
Use the TCO Calculator to put a number on your current stack, compare it against a unified platform model, and build an executive-ready report that makes the business case internally or with clients.
Quantify the True Cost of IT Sprawl
| Calculate Your TCO
“I really think that there isn’t a product on the market that offers everything that JumpCloud offers in one place.”
How JumpCloud Helps MSP Businesses Grow
Built for how MSPs actually operate
Grow revenue per client. Add security, AI governance, and SaaS management services to your existing clients without adding vendors. A unified platform turns one client relationship into multiple recurring revenue lines.
Standardize delivery across the client base. Manage every client from one interface. Automate onboarding, offboarding, policy enforcement, and compliance preparation through repeatable workflows your team already knows.
Secure every identity, human and AI. Enforce Zero Trust policies across users, devices, and AI agents. Give clients confidence that every identity in their environment is discoverable, governed, and protected.
Featured Case Studies
Case Study
Athena IT Achieves Enterprise-Grade Security for Global SaaS Organizations Using JumpCloud
Athena IT Achieves Enterprise-Grade Security for Global SaaS Organizations Using JumpCloud
How Bright Defense helped clients scale headcount by over 600% while keeping IT management almost entirely the same, addressing roughly half of SOC 2 and ISO 27001 identity access control requirements out of the box.
How 96 Firm eliminated separate Mac and Windows vendors, reduced tech stack complexity by 40%, and gained full visibility into Shadow IT and unmanaged AI tool usage across 400 global users.
Featured Tools
TCO Calculator
Help your clients see the hidden costs of their current fragmented stack. Show them how JumpCloud's unified platform can reduce complexity and save money.
Toolkit
Kick-start your 2026 business success: Ensure your selling, technical, and support strategies are set for the year
How Managed Service Providers Should Rethink Total Cost of Ownership and Opportunity
JumpCloud GPT
Instant, AI-powered support for MSPs using JumpCloud’s MTP.