Create a Wallpaper Policy for iOS/iPadOS Devices

This policy configures and enforces custom wallpapers on supervised iOS and iPadOS devices managed by JumpCloud MDM. This lets you deploy standardized, branded images to the lock screen, home screen, or both, improving security posture, device identification, and user experience. Standardized wallpapers help organizations clearly mark corporate assets, display critical contact or asset information, and restrict unauthorized user customization.

Prerequisites

• iOS/iPadOS devices must be enrolled in Apple MDM with the following enrollment type:
  • Device-Enrolled Devices - These devices are owned by the corporation, and enrolled by the admin or by the user.
  • Auto-Enrolled Devices - These devices are owned and enrolled by the corporation through Automated Device Enrollment.
    For more information, see MDM Enrollment Method. The policy applies to supervised devices only and is not supported for user-enrolled devices.
• iOS/iPad devices must be supervised. See Understand Supervised Devices and Policies.
• Devices must have an active network connection for this policy to take effect.

Considerations

• On devices running iOS 16 and iPadOS 17 or later, the policy will initially update both the Lock Screen and the Home Screen simultaneously. After initial application, each location can be updated independently.
• To use this policy you must upload one image to either the lock screen or home screen. If you don't upload an image for either the lock screen or home screen, the device will use the existing wallpaper.

Creating the Policy

To create the policy:

1. Log in to the JumpCloud Admin Portal.
2. Go to Device Management > Policy Management.
3. In the All tab, click (+).
4. On the New Policy panel, select the Mac tab.
5. Search and select Wallpaper Configuration from the list, then click configure.
6. (Optional) In the Policy Name field, enter a new name for the policy or keep the default. Policy names must be unique.
7. (Optional) In the Policy Notes field, enter details such as creation date of the policy, and information on testing and deployment of the policy.
8. Configure the following wallpaper settings:
   • Wallpaper Image - Select and upload a JPEG or PNG image (up to 5MB) to apply to the device.
     Note:
     - For iPads,the recommended image resolution is 2732 x 2732 pixels with the main content centered within a 2048 x 1536 pixel area (4:3 aspect ratio).
     - For iPhones, the recommended image resolution is 2796 x 1290 pixels (19.5:9 aspect ratio).
     
   • Wallpaper Location - Select where to apply the wallpaper.
     
9. (Optional) Select the Device Groups tab. Select one or more device groups where you want to apply this policy. For device groups with multiple OS member types, the policy is applied only to the supported OS.
10. (Optional) Select the Devices tab. Select one or more devices where you want to apply this policy.
11. Click Save. If prompted, click Save again. The policy configuration settings are applied automatically and do not require a system restart.