Standardize, Automate, Govern

Your MSP's New Mantra To Thrive In A Multi-Platform World

Written by Disha Kaira on August 20, 2025

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The days of managing a neat, tidy stack of Windows desktops are long gone. 

As a managed service provider (MSP), you juggle a wild mix of devices, SaaS apps, and cloud services for your clients, and it can feel like a tangled mess. That chaos not only costs your clients a fortune—it costs you time and sanity. 

But here’s the thing: you can’t fight complexity, so why not master it?

Based on our new MSP IT Trends infographic, we’re seeing that high-growth MSPs aren’t avoiding the mess; they’re profiting from it. They’re turning complexity into a powerful advantage, and they’re doing it with three straightforward strategies mentioned in this blog. Read on to know!

Multi-verse of Madness: This is What The New IT Reality Looks Like

First, let’s look at what we’re up against. The IT world isn’t just multi-platform—it’s exploding.

  • 70% of MSPs are managing more than just Windows environments.
  • 64% of organizations are running both Microsoft and Google Workspace.
  • AI adoption has skyrocketed to nearly 100%.
  • Over half of organizations are supporting mobile devices.

This new reality requires a new approach. The most successful MSPs use three strategies that helps them not just keep up, but lead.

Strategy 1: Standardize Your Policies

When every client has a unique setup, trying to manage everything manually is a recipe for disaster. You need a universal rulebook—a set of strong, consistent policies that you can apply across the board.

In fact, 82% of high-growth MSPs enforce strict security policies on all client devices, regardless of what they are. This isn’t just about security; it’s about making your life easier and your service more reliable.

Strategy 2: Automate Everything You Can

If you’re still manually patching, updating, and securing every device, you’re losing the game. Automation is no longer a “nice-to-have”; it’s the engine that powers efficiency and scalability.

High-growth MSPs get this: 66% of them are automating their device and security management. It frees up your techs to work on more valuable tasks and ensures your clients are always secure and compliant.

Strategy 3: Govern the Sprawl

The rise of shadow IT is a major headache. With the explosion of SaaS and AI tools, this problem is only getting bigger. 95% of all MSPs are concerned about this.

But the top performers are tackling it head-on. 60% of high-growth MSPs have strict enforcement policies to shut down this sprawl and bring those unmanaged apps back into a secure fold.

Lead The Charge On Mastering Complexity

The bottom line is simple: complexity isn’t going away. It’s the new normal. But by standardizing policies, automating relentlessly, and governing the sprawl, you can stop fighting fires and start building a more profitable, scalable business.
Ready to see the full picture? Download our latest MSP IT Trends infographic and see how your MSP can join the ranks of the fastest-growing players in the industry.

Disha Kaira

Disha is a Marketing Writer at JumpCloud. Outside JumpCloud, you can count on her to be curled up on a sofa with a book and steaming cup of chai beside her.

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