Use the Alerts Dashboard

The Alerts dashboard offers a centralized interface for monitoring and managing all alerts within your organization. It provides a streamlined view of alerts, allowing you to stay informed and quickly address any issues using the available options.

The dashboard consists of four tabs that display alerts based on their status:

• Open: Displays all open alerts that need attention.
• Acknowledged: Displays all alerts that have been marked acknowledged.
• Resolved: Displays all alerts that have been marked resolved.
• All: Displays all alerts. 

Search and Filter

You can use the Search and Filter options to quickly find what you need. You can either type in the Search field or select from a list of predefined filters. 

To use the filters:

1. Click Filter to view a list of predefined filters. 
2. Select one or more filters, and click Apply. The table is updated and displays the filtered results. 
3. You can click Clear All to remove all the filters and reset the table data.

Select Columns

If you want to further curate your dashboard view, you can choose the columns that you want to view using the Columns option. Click the dropdown and select/deselect the required columns. Your dashboard will be updated accordingly to display the selected columns only.

For example, including the Created and Last Updated columns in the dashboard view can help you track when an issue first occurred and its most recent instance. The Priority column shows the severity of the issue and how quickly it needs to be addressed.

Exporting Alerts

You can also export alerts based on the filters applied on the page.

1. On the Alerts dashboard, click the Export button.
2. Select:
   • Export JSON: to export alerts in JSON format.
   • Export CSV: to export alerts in CSV format.

If no filters are applied, all alerts will be exported. The export will only include the columns currently visible on the screen.

Managing Alerts

Alerts dashboard allows you to quickly monitor and manage your alerts. You can perform bulk actions and quickly deal with your alerts from the dashboard itself. This includes changing the status of alerts or deleting them. 

To manage alerts:

1. Select the alerts that you want to update.
2. Click the Actions dropdown.
3. Select one of the following options:
   • Mark as Acknowledged: This indicates that the alert is seen but not yet resolved.
   • Mark as Resolved: This indicates you have found and resolved the alert.
   • Mark as Open: This indicates the alert still needs attention and is not yet resolved.
   • Delete: This deletes the selected alerts from the list.

Viewing Alert Details

While the dashboard provides essential information for each alert, more comprehensive details are available on the individual alert details page. To view details about a specific alert.

1. In the Alerts dashboard, click the alert that you want to view the details for. 

Modifying Alert Status

You can modify the alert status from the details page. 

1. Click the Actions dropdown.
2. Depending on the status of the alert, you will find some or all of the following options. Select the appropriate options:
   • Mark as Acknowledged: This indicates that the alert is seen but not yet resolved.
   • Mark as Resolved: This indicates you have found and resolved the alert.
   • Mark as Open: This indicates the alert still needs attention and is not yet resolved.
   • Delete: You can usethis option to delete the alert from the list.
3. Once you’re done, click Alerts Dashboard to go back to the dashboard.

Deleting an Alert

To delete alerts:

1. On the Alerts dashboard, select the alerts that you want to delete.
2. Click the Actions dropdown.
3. Click Delete to delete the alert(s) from the list.