Use Windows Pin and Picture Passwords with JumpCloud

The JumpCloud agent, regardless of the OS it's running on, manages local user accounts on the host. If you add an account to JumpCloud where the user name on the account matches the user name in JumpCloud, JumpCloud will "take over" this user account, and allow you to change its password and disable the account from that point forward.

Pre-existing accounts not added to JumpCloud are not affected by JumpCloud in any way. This includes the Administrator account on the device.

To allow JumpCloud to manage an account that was linked, currently Windows Pin and Picture passwords are not supported and must be disabled.

To disable Windows PIN or Picture Passwords in Windows 10 or 11:

  1. Open the Settings app.
  2. Click on Accounts icon.
  3. Select Sign-in options on the left-hand navigation.
  4. Under the PIN or Picture Password sections, click Remove.
  5. Type in your Microsoft account password to verify and click OK.

Now your user account can be fully managed by JumpCloud.

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