Understand Command Results

JumpCloud's Commands resource lets you run commands using PowerShell, Bash, and Shell across any number of devices (Windows, Mac or Linux) or Device Groups.  Every command returns an result code, also sometimes referred to as a result status, exit status, or exit code. Result codes can be useful in diagnosing issues with Commands.

Considerations:

• Command results are not specific to JumpCloud and will vary depending on which OS or terminal the commands are executed on.
• The Command Results page will timeout with an error if it takes too long to return all results. We recommend deleting command results that are no longer needed and trying again.
• JumpCloud commands are executed on Windows as the NT\Authority user (unlike sudo for Linux/Mac); to function properly, command scripts will need to be written as user-agnostic.
• Any change made via a command script will have to be applied to all users.
• Command results and custom command scripts are outside the the scope of JumpCloud support.

Prerequisites: 

• You need a managed device running on a supported OS to create a command.
• You need to create device groups before you create a command. See Create a Device Group.

Viewing Command Results

The Results page displays the status of all commands run on Devices.

1. Go to DEVICE MANAGEMENT > Commands > Results, to view all executed commands.
   
   

2. Click View Details next to each command to see the result details and log file. Jump to Common Command Result Codes to learn more about result codes.
   
   

Personalizing Command Results Page View

You can customize your view on the Results page by selecting which columns you want to see.

To select the columns that you want to see:

1. In the Results page, click Edit Columns to view the modal.
   
   
   • The list has the Name column fixed on the left side but you can add one more from the Available list into this column.
   • You can also add additional scrollable columns, and drag and drop these to appear in whichever order you’d like to see first from left to right. 
   • You can also use the Reset To Default option to switch to default view.
2. Once you are done selecting the columns, click Apply.

Your selections are saved and the page view is adjusted accordingly. 

Common Command Result Codes