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- Troubleshoot: Unable to Add a New User
Learn how to address the error "A user has already been registered" when attempting to add a new user to JumpCloud.
https://jumpcloud.com/support/troubleshoot-unable-to-add-a-new-user - Disable LastPass AutoFill in the Admin Portal
Learn how to disable LastPass autofill for user fields and attributes in the JumpCloud Admin Portal.
https://jumpcloud.com/support/disable-lastpass-autofill-in-the-admin-portal - Troubleshoot: Provision New Users on Device Login
Learn about common issues with Self-Service Account Provisioning and the Sign in. with JumpCloud process on macOS and Windows devices.
https://jumpcloud.com/support/troubleshoot-provision-new-users-on-login - Provision New Users on Device Login
Learn how to enable Self-Service Account Provisioning and how users can create their JumpCloud account on devices from the login window.
https://jumpcloud.com/support/get-started-self-service-account-provisioning - Sync User Attributes with Microsoft 365
Learn how to sync user attributes with Microsoft 365.
https://jumpcloud.com/support/sync-user-attributes-with-m365 - Require MFA for Users
Learn how to require MFA for your users in JumpCloud.
https://jumpcloud.com/support/require-mfa-for-users - Get Started: User Groups
Discover the different ways JumpCloud supports group-based assignments on resources to save you time.
https://jumpcloud.com/support/get-started-user-groups - User Binding Fails on Windows due to Username Length
Understand Windows username character limitations, possible errors a long username can cause, and how to address these issues.
https://jumpcloud.com/support/user-binding-fails-on-windows-due-to-username-length - Use Logs to Troubleshoot User Lockouts on Windows Devices
Learn how to search and cross-reference JumpCloud Agent, Directory Insights, and Windows Event logs to troubleshoot user lockouts on Windows.
https://jumpcloud.com/support/use-logs-to-troubleshoot-user-lockouts-on-windows-devices - Troubleshoot: User Lockouts on Windows Devices Overview
Understand the causes and first troubleshooting steps to take when encountering user lockouts on Windows devices.
https://jumpcloud.com/support/first-steps-to-troubleshoot-user-lockouts-on-windows-devices