SaaS Management: Opsgenie Connector

JumpCloud® SaaS Management gives you visibility and control over shadow IT and SaaS app use within your org. Connectors detect shadow IT without adoption of a browser extension and provide a significant increase to the valuable usage and security insights.

The Opsgenie Connector retrieves the user list from the Opsgenie API. Using periodic polling for regular updates, it captures new users to keep data accurate and up-to-date.

Prerequisites

• You must have administrative access to Opsgenie to create API keys.

Considerations

• Based on your organization’s size, the initial collection of data may take some time, up to an hour. 

Configuring Opsgenie

1. Log in to Opsgenie.
2. In the top right corner, click on your avatar and go to Profile Settings.
3. Go to API Key Management.
4. Add a new API Key:
   1. Enter a name.
   2. Set Access Rights to Read and Configuration access.
   3. Copy the API key.

Configuring JumpCloud

1. Log in to the JumpCloud Admin Portal.
2. Go to SECURITY MANAGEMENT > SaaS Management.
3. In SaaS Management settings, go to the Connector tab and select + Add Connector.
   

4. Select Opsgenie and click Connect. 
5. Enter a name and click Connect.
6. Enter the API Key copied from Opsgenie in the previous section.
7. Click Save Connector.
8. You will now see Opsgenie in your list of Connectors.

Required Permissions

• Read and Configuration Access
  • View users and their email addresses.
  • Get users to populate SaaS Management accounts.
  • Fetch the Opsgenie tenant name.

Uninstall/Remove

• On the Connector’s detail page, click on Delete Connector and follow the prompts.

• To revoke the permissions granted to JumpCloud, go to Profile Settings > API Key Management and the API key in Opsgenie.