Create a Device Level macOS Fingerprint Timeout Policy

If your fleet has macOS devices that use Touch ID, users can use a fingerprint to unlock their devices and do other tasks. JumpCloud’s Enforced Fingerprint Timeout Policy lets you change the fingerprint timeout period for your users. Adding this policy to a user's device shortens the period between required entry of the password. After you set a timeout value and it expires, the user can unlock the device by entering a password to authenticate. 

Prerequisites

• Apple Mobile Device Management (MDM) must be configured for your organization and Mac computers must be enrolled in JumpCloud MDM. See Set up Apple MDM. 
• This policy is supported on Mac computers running macOS 11 and later.
• Devices must have an active network connection for this policy to take effect.

Considerations

• This policy only applies when users are using Touch ID.
• The policy configuration settings are applied automatically and do not require a system restart.

Creating the Policy

To create a Enforced Fingerprint Timeout policy for Mac computers, do the following:

Selecting the Policy Template

1. Log in to the JumpCloud Admin portal.

2. Go to Device Management > Policy Management. The Policy Management page is displayed.
3. On the Policy Management page, click +Add New.
4. Select Device Policy to assign the policy to devices and device groups. On the New Device Policy page:
   • Select the macOS tab.
   • Search and select the required policy and click Configure. The Details tab of the policy is displayed.
   • On the Details tab, configure the required policy configuration settings.
   • (Optional) In the Policy Name field, enter a new name for the policy or keep the default. Policy names must be unique.
   • (Optional) In the Policy Notes field, enter details such as creation date of the policy, and information on testing and deployment of the policy.

Configuring the Policy

• Under Settings, select Enforced Fingerprint Timeout and choose the amount of time before users have to enter their password again. Choosing a shorter timeout can impact your users, because they’ll be required to re-enter their password more often. The maximum timeout value is 48 hours.

Applying the Policy

• (Optional) Select the Policy Groups tab. Select one or more policy groups where you want to add this policy. 
• Select the Device Groups tab. Select one or more device groups where you want to apply this policy. For device groups with multiple OS member types, the policy only applies when a user logs into a supported Mac computer that is enrolled in Apple MDM.
• Or, select the Devices tab. Select one or more devices whom you want to add this policy to.
• Click Create Policy. A success message is displayed indicating the completion of policy creation.

Viewing Policy Status

1. Select the Status tab.
2. To see the last Result Log for a device where this policy is applied, click view.