Create a Device Level macOS Allow Standard Users to Approve Screen Share Policy

Some apps and websites can access and record the contents of your screen on your Mac device. This policy lets you select and control which apps and web sites standard users are allowed to record and share the contents of their screen. This policy works on all JumpCloud-supported macOS devices.

Note:

This is a device level policy that applies system-wide to the device and all of its users. You can bind this policy to individual devices or device groups. For policies that apply to a specific user's profile across devices, see Get Started: Policies and Learn More section of this article.

Starting with macOS Big Sur, end-users with standard permission no longer have the ability to grant applications the permissions to screen share and record unless explicitly granted access via an MDM payload.

A list of applications that have permissions to screen record can be found  in System Preferences > Privacy & Security > Screen & System Audio Recording.

Prerequisites

  • Apple Mobile Device Management (MDM) must be configured for your organization and Mac computers must be enrolled in JumpCloud MDM. See Set up Apple MDM
  • This policy is supported on Mac computers running macOS 11 and later.
  • Devices must have an active network connection for this policy to take effect.

Considerations

  • To grant permissions to the selected apps in the policy, go to System Settings > Privacy & Security > Screen & System Audio Recording and manually grant permissions.

Creating the Policy

To create a Allow Standard Users To Approve Screen Sharing & Recording policy for Mac computers, do the following:

Selecting the Policy Template

  1. Log in to the JumpCloud Admin portal.

Important:

If your data is stored outside of the US, check which login URL you should be using depending on your region. If your organization uses LDAP, RADIUS, or requires firewall allow list configuration, the Fully Qualified Domain Names (FQDNs) will also be region specific. See JumpCloud Data Centers for the URLs, FQDNs, and IP addresses.

  1. Go to Device Management > Policy Management. The Policy Management page is displayed.
  2. On the Policy Management page, click +Add New.
  3. Select Device Policy to assign the policy to devices and device groups. On the New Device Policy page:
    • Select the macOS tab.
    • Search and select the required policy and click Configure. The Details tab of the policy is displayed.
    • On the Details tab, configure the required policy configuration settings.
    • (Optional) In the Policy Name field, enter a new name for the policy or keep the default. Policy names must be unique.
    • (Optional) In the Policy Notes field, enter details such as creation date of the policy, and information on testing and deployment of the policy.

Configuring the Policy

Under Settings, select the applications that you want to grant screen sharing and recording permissions.

Note:

The Authorization Key in the ScreenCapture payload is set to AllowStandardUserToSetSystemService for applications selected from the policy Settings. This allows end users with standard permissions to allow these applications to screen share.

Applying the Policy

  • (Optional) Select the Policy Groups tab. Select one or more policy groups where you want to add this policy. 
  • Select the Device Groups tab. Select one or more device groups where you want to apply this policy. For device groups with multiple OS member types, the policy only applies when a user logs into a supported Mac computer that is enrolled in Apple MDM.
  • Or, select the Devices tab. Select one or more devices whom you want to add this policy to.
  • Click Create Policy. A success message is displayed indicating the completion of policy creation.

Viewing Policy Status

  1. Select the Status tab.
  2. To see the last Result Log for a device where this policy is applied, click view.

Note:
  • If any errors occur, they're listed in Exit Status. If you have an Exit Status of 0, no errors occurred when applying or enforcing this policy.

Note:
  • Devices must have user approved JumpCloud MDM profiles for this policy to be applied successfully.
  • Applications must be installed on the local system in addition to selected in this policy to show up in system preferences.
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