JumpCloud Webinar Series

Working with End Users: Building Trust and Overcoming Challenges


In the IT world, building trust and positive relationships with end users is a critical component of success. But the reality isn’t always rainbows and sunshine. Hear from others in IT about how they build trust with end users, their techniques for navigating difficult scenarios or personalities, and how they manage workloads and relationships given the complexities of hybrid work.

In this webinar you will learn:

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Real-world stories of gratitude and difficulty when navigating end-user requests and relationships

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Tips for enabling hybrid work and the ways workloads and end user relationships have shifted in response

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How others in IT balance user-submitted tickets with long-term project work

Meet the Speakers:

Zach Boewer

Former VP of IT & Current JumpCloud Solution Engineer

Nathan Vergin

IT Systems Analyst & Administrator at AkitaBox

James Aggrey

Enterprise Collaboration Engineer

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