JumpCloud Webinar Series
Working with End Users: Building Trust and Overcoming Challenges
Overview
In the IT world, building trust and positive relationships with end users is a critical component of success. But the reality isn’t always rainbows and sunshine. Hear from others in IT about how they build trust with end users, their techniques for navigating difficult scenarios or personalities, and how they manage workloads and relationships given the complexities of hybrid work.
In this webinar you will learn:
Real-world stories of gratitude and difficulty when navigating end-user requests and relationships
Tips for enabling hybrid work and the ways workloads and end user relationships have shifted in response
How others in IT balance user-submitted tickets with long-term project work
Meet the Speakers:
Zach Boewer
Former VP of IT & Current JumpCloud Solution Engineer
Nathan Vergin
IT Systems Analyst & Administrator at AkitaBox
James Aggrey
Enterprise Collaboration Engineer
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