Can You Use JumpCloud MDM With Jamf (or another MDM)?

Written by Leia Schultz on September 26, 2020

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When you hear “MDM,” a few things probably come to mind. Generally, MDM (mobile device management) gives IT administrators a way to remotely manage, configure, and secure devices, and it makes onboarding a breeze with zero-touch enrollment and deployment. 

As admins everywhere get ready for macOS® Big Sur to release this fall, it’s Apple®’s MDM protocol that’s at the forefront of tech evaluations because it’ll be required to send device configuration profiles and management commands to macOS devices. You may be among those wondering which MDM to implement for ongoing Mac management at your organization. 

One well-known vendor that offers Apple MDM is Jamf®. Jamf’s enterprise software uses Apple’s MDM protocol to manage Apple’s device portfolio, and companies today use Jamf’s software to manage iOS®, macOS, and tvOS® devices. Jamf is a great option for companies that need industry-standard Apple MDM. But, what if your organization uses other devices like Windows or Linux? Your best option might be MDM that’s baked into a more comprehensive platform you can use to manage Mac computers alongside Windows® and Linux® (plus a whole lot more functionality). 

What Does JumpCloud MDM Do? 

JumpCloud® offers MDM as a slice of its OS-agnostic device management capabilities in the platform. JumpCloud’s directory platform converges identity and access management solutions to provide a single place for administrators to centralize control of their environment and optimize how they manage its users, devices, and resources.

JumpCloud’s MDM supports macOS laptops and computers, providing IT teams with one-click security commands to apply for instant protection in the event a device is lost or stolen: lock, shut down, erase, and wipe. 

Once you configure JumpCloud MDM from your web-based Admin Portal, you can: 

  • Enroll macOS devices with the MDM Enrollment Policy, which silently installs the JumpCloud MDM Enrollment profile on systems, can be used to enroll JumpCloud-managed Macs in bulk, and makes it easy to migrate to JumpCloud MDM from another vendor. 
  • Track your MDM enrollment in the Admin Portal, and if you need to buy more time you can block end user macOS Big Sur upgrades using a JumpCloud Policy. Apply this Policy to stop end users with standard permissions from upgrading to macOS Big Sur until you’re ready.
  • Optionally, you can configure JumpCloud Apple DEP Integration. Configure JumpCloud for integration with Apple Business or Apple School manager to automatically enroll new devices into JumpCloud MDM in zero-touch workflows. 
  • JumpCloud also has a documented workflow for configuring zero-touch enrollment for devices. Find more information here.

Can You Use JumpCloud and Jamf Together? 

Maybe your organization already has Jamf in place for Apple MDM and plans to keep it, but you need more functionality for managing Windows and/or Linux devices and user identities across corporate resources, setting up security standards, meeting compliance, and more. 

The good news is that you can still use Jamf and JumpCloud together. 

For macOS device and identity management, any way you prefer to handle it, JumpCloud MDM enrollment is not required. If you’re using Jamf and JumpCloud, you can continue to pair them in your IT environment. The same is true for using JumpCloud with any other MDM vendor integration. 

JumpCloud manages end user devices using a lightweight system agent and native device apps (for Mac and Windows). The agent and the apps work together to power user identity and access management in JumpCloud. They are not dependent on the device being enrolled in JumpCloud MDM, so they can work in tandem with a device that’s enrolled in another MDM vendor like Jamf. 

When it comes to JumpCloud Policies, which let you manage Mac, Windows, and Linux devices remotely by applying configuration settings to one or more devices, they won’t apply to any Mac devices running macOS Big Sur and enrolled in another MDM. JumpCloud commands, user management, and the end user Mac App are not reliant on a device being enrolled in JumpCloud MDM, which means they will continue to function no matter which MDM provider you use.

When you look at JumpCloud MDM and Jamf side by side, the main difference you’ll see is that JumpCoud MDM / system management capabilities are bolstered by support for other device types (Linux, Windows) and deep user management capabilities to system, applications, files, and networks within its cloud directory platform. 

MDM in an All-in-One Directory Platform

Your IT environment is unique and shouldn’t be constrained by vendors, policies, or protocols. JumpCloud unifies device management for Windows, Macs, and Linux laptops, workstations, and servers regardless of their location. Once the lightweight JumpCloud agent is installed on a device, IT administrators have full control to remotely secure and manage its user accounts, enforce policies, execute commands, enable MFA, and more with point-and-click simplicity.

With MDM as part of a comprehensive software versus standalone solution, IT teams can work more efficiently and streamline operations. JumpCloud lets you do that for Apple MDM and more for Mac, Windows, and Linux across virtually every resource.

Read this primer on evaluating MDMs for more considerations on what you should think about as you consider what’s right for your organization. 

What You Should Know About macOS Big Sur, Apple MDM, & the Future of Device Management

A top priority for your organization needs to be finding an Apple MDM before macOS Big Sur arrives.

On October 7th, join JumpCloud’s friends and Apple experts Bradley Chambers, EDU IT director and writer at 9to5Mac, and Tom Bridge, MacAdmins podcast host and founding partner at Technolutionary, for a round table discussion on the changes introduced by macOS Big Sur and the future of device management. 

You’ll learn details about what’s new in macOS Big Sur, how to approach its release and Mac management, and predictions about the evolving device management ecosystem. If you can’t join live, register and we’ll send you a link to the recording for on-demand viewing. 

Join the Event

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