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Managing user access requests manually is a huge headache for IT teams. It also poses a significant risk for security.
For too long, the process has been a chaotic mix of emails, spreadsheets, and disconnected tools. This fragmented approach doesn’t just slow down employee productivity but also creates serious security vulnerabilities.
Not to mention it makes it nearly impossible to enforce the principle of least privilege, which in turn increases the risk of human error and potential breaches.
A survey by Strongdm shows that over 64% of organizations have reported daily or weekly productivity impacted due to access issues.
Clearly, the time has come for a smarter, more efficient way to manage access requests and safeguard both productivity and security.
Introducing JumpCloud Access Requests
Today, we’re thrilled to announce the launch of JumpCloud Access Requests to transform how IT and managed service providers (MSPs) manage everyday user access and governance.
By moving beyond manual requests and fragmented systems, JumpCloud Access Requests provides a single, centralized platform to automate, secure, and audit every access decision.
With this solution in place, IT teams can stop firefighting access issues and instead focus on proactively strengthening security, improving efficiency, and supporting employees.
Key Benefits
Here’s how JumpCloud Access Requests delivers measurable impact across the areas that matter most:
- Boosts productivity: Eliminate bottlenecks and empower end users with a self-service portal to request access to diverse resources. This reduces help desk tickets and gets employees the resources they need faster.
- Strengthens security: Enforce the principle of least privilege and get a clear, centralized view of all access changes. Our configurable approval flows ensure that no access is granted without the necessary permissions.
- Simplifies compliance: Maintain a complete, immutable audit trail of every request, approval, and rejection. This makes adhering to compliance simple and painless, saving you time and effort during audits.
- Seamless IT integration: Eliminate data silos by extending access workflows across your entire IT ecosystem. Integrate with ITSM, HRIS, and chat apps to trigger actions and incorporate request data into third-party ticketing systems. This delivers a seamless process and a unified experience.
To deliver these benefits, JumpCloud Access Requests comes equipped with powerful capabilities that make access management intuitive, secure, and efficient.
Key Features
Each feature is designed to save time for IT teams while giving end users a seamless experience. Here’s a closer look at what’s included:
- Self-service portal: Provides an intuitive self-service portal for end users to request access to a wide range of resources, including SSO applications. This accelerates the access granting process, improves user experience, and reduces the administrative burden of IT teams.
- Configurable approval flows: Define custom, multi-stage approval processes. Easily route requests to managers, resource owners, or specific approval groups, and ensure the right people are involved in every decision.
- Webhook integration: Seamlessly integrate with the existing IT tools like Jira, Slack, and custom applications. JumpCloud’s webhook integrations enable IT teams to automate downstream tasks, send real-time notifications, and keep systems in sync.
- Comprehensive auditability: Every action, from the initial request to the final approval, is logged in a detailed audit trail. This provides unparalleled visibility for IT teams and makes reporting effortless.
Try JumpCloud Access Requests Today
Managing access doesn’t have to be manual, time-consuming, or risky. JumpCloud Access Requests is available now, giving IT teams a smarter, more secure way to manage user access from a single pane of glass.
With automated approvals, least-privilege enforcement, and a complete audit trail, you can simplify access management and strengthen security without adding complexity.
Ready to see the difference? Sign up for a free trial and experience how JumpCloud can streamline workflows and empower your entire organization.
