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Are you a part of an IT team? Then, welcome to the club!
Every IT team knows the struggle: devices acting up, systems going offline, and productivity taking a hit. For some businesses, it’s just a minor inconvenience. For others, like scaling enterprises, it can mean thousands in lost time and efficiency.
When it comes to choosing the right mobile device management (MDM) platform, making the wrong pick can pile on even more frustration. That’s why we’re putting Scalefusion and Hexnode under the spotlight.
We’ll break down their strengths, their shortcomings, and how they fit into your business needs. And if neither quite cuts it? We’ve got an option that just might.
Ready to figure out which MDM platform truly delivers? Let’s have a look.
Overview of Scalefusion
Scalefusion is all about simplifying MDM for businesses managing diverse devices. Whether you’re working with Android smartphones or Windows laptops, Scalefusion provides tools to keep everything in sync.
Here are a few standout features:
- Android device management for seamless app control, security policies, and device settings.
- Windows MDM to monitor and secure desktops and laptops with minimal hassle.
- Easy onboarding workflows to get started with Windows MDM quickly.
While Scalefusion makes managing devices easier, some IT teams find its learning curve a bit steep, especially for advanced configurations.
Overview of Hexnode
Hexnode focuses on giving IT teams control with its unified endpoint management (UEM) platform. It supports a range of devices, offering tools to push updates, enforce policies, and keep everything secure.
Key benefits include:
- Straightforward setup, helping teams quickly implement device and policy controls.
- Powerful SaaS management capabilities to track app usage and trim unnecessary spending.
- Flexible features that grow with your business, making it great for scaling organizations.
Hexnode is known for its intuitive interface and compliance-ready tools, but its pricing structure and some advanced setups might not suit every organization.
Let’s compare Scalefusion and Hexnode to see which might be the better fit for your needs—and whether there’s a third option worth considering.
Comparison of Scalefusion vs Hexnode
Choosing between Scalefusion and Hexnode isn’t as simple as picking one over the other.
Both solutions shine in specific areas while leaving room for improvement in others. To help you decide which fits your organization better, we’ve broken down their features, pricing, and user experience.
Let’s have a look.
| Attribute | Scalefusion | Hexnode |
| Pricing | Starts at $2 per device/month. Offers plans for essentials, growth, business, and enterprise. | Custom pricing available; minimum purchase requirement of 15 devices. Pricing tiers can push users toward higher plans. |
| Ease of Use | Simple interface for Android and Windows devices; some complexity in cross-platform setups. | Intuitive policies for device management; occasional confusion in advanced configurations. |
| Device Management | Covers Android, iOS, macOS, Linux, and Windows. Includes BYOD support, app deployment, and security settings. | Supports Android, iOS, macOS, ChromeOS, Windows, and more. Features like geofencing and zero-touch onboarding. |
| Security Features | Remote lock/wipe, peer-to-peer encryption, and compliance monitoring for SOC 2, NIST, and PCI. | Advanced compliance tools, including detailed reporting and policy enforcement. Geofencing helps prevent device theft. |
| Integration Options | Seamlessly integrates with Apple Business Manager, Android Enterprise, and other mobile ecosystems. | Extensive integrations with Azure AD, Google Workspace, Okta, SCCM, and Zendesk. |
| Support and Customer Service | Highly responsive team but lacks guided tutorials for complex scenarios. | 24/7 support with fast response times; comprehensive documentation simplifies troubleshooting. |
| Reviews | Praised for affordability and ease of Android device management. Customers want more guidance for complex features. | Highlights include robust compliance tools and exceptional support. Pricing tiers for premium features can be limiting. |
Pricing Comparison
Scalefusion positions itself as a budget-friendly option, starting at $2 per month for basic plans. This entry-level pricing provides essential features like Android device management, iOS support, and Linux compatibility.
Meanwhile, Hexnode doesn’t publicly list its starting prices, which can be a hurdle for IT management looking for immediate cost transparency.
Ease of Use and Setup
Ease of setup can make or break an MDM experience.
Reviewers on G2 constantly praise Hexnode’s straightforward interface, describing it as “intuitive” and “easy to manage.” However, Scalefusion gets the edge for being more user-friendly during initial setup, especially for small to mid-sized businesses.
One G2 user noted Scalefusion’s quick deployment features as a standout, allowing admins to configure devices “in under a day.”
Device Management Capabilities
Both platforms excel in mobile device management (MDM) and unified endpoint management (UEM), offering strong capabilities across multiple operating systems. Scalefusion shines in managing rugged devices, BYOD, and corporate-owned devices with seamless policies.
Hexnode, on the other hand, supports advanced compliance management and offers unique features like zero-touch onboarding with Apple Business Manager. This makes it a compelling choice for organizations heavily invested in Apple ecosystems.
Security Features
Security is a core focus for both platforms. Scalefusion emphasizes remote app management and compliance enforcement, ensuring secure endpoints across Android, Windows, and macOS devices.
Hexnode takes it a step further with multi-tabbed browsing, geofencing, and advanced encryption strategies for data separation. Reviews indicate that both tools offer robust security but cater to slightly different priorities depending on the device types.
Integration Options
When it comes to integrations, Scalefusion and Hexnode both offer robust capabilities, but with different strengths. Scalefusion provides seamless support for Android Enterprise, Apple Business Manager, and Windows MDM to ensure broad compatibility across popular platforms.
Hexnode, however, goes beyond these basics with integrations into Azure AD, Okta, and Google Workspace, making it an attractive choice for enterprises with complex directory systems.
Support and Customer Service
Customer support is another area where these platforms differ. G2 reviews highlight Scalefusion’s responsive support team, often praised for quick resolutions and guidance during initial setup. However, some users expressed concerns about limited documentation for advanced configurations.
Hexnode, on the other hand, receives high marks for its 24/7 availability and proactive assistance.
Reviews
Both Scalefusion and Hexnode have carved their niches in the MDM market, but user reviews highlight their unique strengths and weaknesses. Here’s what customers are saying:
Scalefusion
- Ease of Use: “The app management and security features are what I like most. Being able to remotely deploy and manage apps is such a time saver.” – Ishu G., Content Writer
- Customer Support: “The support team is very responsive, and their technical expertise is remarkable. They even fix issues before we notice them.” – Mike T., Marketing Manager
- Challenges: “Setting up user-based profiles can be complex, especially across multiple operating systems.” – Kelum S., SaaS Consultant
Hexnode
- Flexibility: “Hexnode offers intuitive policies and exceptional integration with Apple Business Manager, which makes it easy for us to deploy devices.” – Ashley C., IT Director
- Customer Service: “Support is fantastic, always available to help with swift solutions. They make even complex configurations easy to understand.” – Marshall D., CEO
- Drawbacks: “While the platform is great, the pricing tiers often push you toward higher plans for critical features like SSO.” – Anonymous, Financial Services
Both platforms receive glowing reviews for their device management capabilities, but Scalefusion resonates more with budget-conscious teams. Hexnode wins in enterprise-grade compliance and support.
JumpCloud as an Alternative to Scalefusion and Hexnode
While Scalefusion and Hexnode both have their strengths, JumpCloud stands out by combining MDM with identity, access, and device management in a single, unified platform. Let’s take a closer look at how these solutions stack up:
| Feature | JumpCloud | Scalefusion | Hexnode |
| Supported Platforms | Windows, macOS, Linux, iOS, Android | Windows, macOS, Linux, iOS, Android | Windows, macOS, Linux, iOS, Android |
| Pricing | Starts at $9/user/month (includes IAM & MDM) | Starts at $2/device/month | Custom pricing (premium features at higher tiers) |
| Ease of Use | Intuitive no-code workflows, step-by-step guides | Simple for basic setups, challenging cross-platform | Polished dashboard, overwhelming granular options |
| Device Management | Centralized control, BYOD support, automated policies | BYOD support, remote access, rugged device management | Compliance-focused, advanced policy templates |
| Security Features | MFA, conditional access, and unified IAM integration | App-level controls, remote locking | Geofencing, secure app installations |
| Support | 24/7 support, guided simulations, live chat | Limited tutorials, responsive but inconsistent | Strong support, detailed documentation |
| Scalability | Designed to grow with organizations | Best for small to mid-sized businesses | Works well for businesses up to mid-market |
JumpCloud’s combination of robust features, transparent pricing, and unified management makes it the most comprehensive option for organizations seeking more than just a device management tool. It’s the all-in-one solution for IT teams ready to simplify their operations and elevate security.
Addressing Common Concerns and Issues
It’s no secret that every platform has its quirks. Scalefusion users often cite a lack of guidance for complex setups, while Hexnode’s pricing tiers can feel restrictive. So, where does JumpCloud fit into this mix?
JumpCloud eliminates those pain points. Need help with setup? JumpCloud’s extensive support resources, from guided simulations to live chat, have you covered. Worried about pricing? The transparent model ensures you only pay for what you need.
Beyond that, JumpCloud addresses scalability concerns head-on. Whether your team is small or scaling globally, the platform adapts to your needs. And with features like zero-touch enrollment and centralized policy management, IT teams spend less time troubleshooting and more time driving strategic goals.
If you’re tired of juggling tools that only do half the job, it’s time to consider JumpCloud. It’s more than just an alternative—it’s the smarter choice for modern IT.
Need additional help or guidance? Contact the JumpCloud Sales team to discuss your questions about the platform.
Choosing the right MDM solution depends on your organization’s unique needs, priorities, and growth plans. Scalefusion and Hexnode offer capable device management features, each with its own strengths, but they cater to different types of users. Scalefusion is ideal for cost-conscious teams managing simple setups, while Hexnode provides granular control for compliance-heavy industries.
However, if you’re looking for a solution that combines device management with identity, access, and security in one seamless platform, JumpCloud is the standout choice. Its ability to manage multiple operating systems, automate workflows, and integrate advanced security tools makes it a true all-in-one platform for IT professionals and MSPs.
Still deciding? It’s worth exploring the options in-depth to find the best fit for your organization. Try JumpCloud’s Guided Simulations to see how it simplifies IT management or Contact Sales to learn how it can transform your MDM strategy.
