SaaS Device Management

Written by Jon Griffin on January 7, 2018

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Device management is one of the core, day-to-day tasks for an IT organization. As much as innovations like cloud computing, BYOD (Bring Your Own Device), and automatic patching are aimed at reducing the overhead of managing IT infrastructure, the reality is that devices will always need some degree of management – whether Windows, Mac, or Linux. Traditional device management tools struggle with cross-platform environments, cloud infrastructure, and remote workers. The good news is that a new generation of SaaS device management solutions is solving these problems for IT admins.

Traditional Device Management

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Device management used to be far simpler. That’s because IT networks used to be based on Microsoft Windows and on-prem devices. This type of setup was self-reinforcing. Due to the majority of devices already being Windows, IT admins mandated that all users leverage Windows machines.

The reason for this Windows mandate was simple – Microsoft had excellent management tools, but only for Microsoft machines. Specifically, Microsoft Active Directory® and System Management Server (SMS, now called SCCM) were tuned to manage Windows systems. On top of that, AD developed Group Policy Objects (GPOs) that would help set security policies, map network drives and printers, and many other tasks. Streamlined device management as part of the directory service was an innovation that IT admins enjoyed, and in order to retain it they pushed for a Microsoft only environment. This setup worked for a while, but Microsoft couldn’t keep Mac and Linux at bay for long.

No Longer Microsoft Only

As the IT landscape started to change, the requirements for device management did as well. Windows devices started to give way to Mac and Linux machines. Further, these devices were not all on-prem as they once were. There are many servers and remote workers at organizations all over the world. To top it off, with the increase of security issues on each device, IT admins need to do more to meet their security requirements.

As a result of all of this change, IT admins have started to search for a cross platform device management solution, rather than just leveraging Microsoft tools. However they also need more than just device management for Windows, Mac, and Linux devices. Admins need to find a platform that is delivered from the cloud as a SaaS-based service. The good news is that such a solution does exist.

The SaaS Device Management Solution

JumpCloud’s Directory-as-a-Service® fills the SaaS device management needs. With the ability to run policies and execute commands and scripts on all three platforms from the cloud, IT admins have the control and security over their device fleet that they have been searching for. Plus, through the cloud-based directory, admins can control access to systems, web and on-prem applications (LDAP, SAML), cloud and local servers (AWS, GCE), physical and virtual storage (Samba, NAS, Box), and wired or wireless WiFi through RADIUS. It is truly a directory built for the modern IT environment.

Don’t put up with a vendor-exclusive directory anymore. JumpCloud’s Directory-as-a-Service makes it easy to use whatever devices you want in your environment, while maintaining the level of security you need. If you would like to learn more about SaaS device management, feel free to drop us a note. We would be happy to answer any of the questions that you might have, and help explain why SaaS device management is the method of the future. Alternatively, if you would like to see the DaaS platform for yourself, feel free to sign up for a free account of the platform. We offer your first 10 users free forever, with no credit card required, so you can test out the features you want in your own setup. Sign up today!

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