JumpCloud Server Management Approach

Written by Rajat Bhargava on April 27, 2014

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IT environments today are moving at the speed of code in the cloud. API calls are creating hundreds or thousands of servers in an instant. Systems are talking to each other more quickly and with more data than ever before. A coordinated dance is being done in IT where applications are talking to databases who are talking to security and logging systems, and more. Simply put, IT is becoming more complex than ever, but also needs to be more robust than ever. Companies are relying on their IT infrastructure for their revenue and profits. IT is the core of just about every modern day enterprise.

As a result, ensuring that the IT infrastructure is operating smoothly is critical. Server maintenance and monitoring is an incredibly important piece of the IT infrastructure being available, resilient, fast, and secure. Mix the cloud into this equation, and that’s a daunting challenge for any DevOps or IT pro.

How We do it at JumpCloud

Cloud based IAM solution

At JumpCloud®, our vision is to connect user identities with the IT resources they need including systems, applications, and networks. A core part of the premise is to enable authentication, authorization, and device management – especially management of all major OS platforms regardless of location. Further, and perhaps more importantly, JumpCloud’s perspective is that this management must be automated and be offered as an easy-to-use, SaaS-based cloud directory service. Simple, efficient, and cost-effective.

JumpCloud’s approach is to provide a foundational Identity-as-a-Service layer to enable not only user management functions, but also the execution of virtually any task on a device. This underlying device management framework executes tasks as either programs or scripts in any language that the system can support. These tasks can be scheduled or executed ad hoc across any group of devices specified. Further, every task has detailed reporting on whether it was executed successfully or not and the resulting output. Full auditing on how the task was executed is also included. Unlike Microsoft GPOs that function on Windows, but not on Mac or Linux machines, tasks which were previously difficult to automate are now simple to automate with JumpCloud’s device management functionality across Windows, Mac, or Linux. In short, JumpCloud’s Directory-as-a-Service® converts complex manual tasks to simple, automated tasks.

User Management and Security

The history of user management

JumpCloud’s user management and security functionality centrally controls Windows®, macOS®, and Linux® logins. JumpCloud’s DaaS also controls Linux SSH access and OS-level multi-factor authentication for Linux and Mac via Google Authenticator. Privileged or regular user accounts can be added, deleted, and modified through JumpCloud’s central console. A web-based portal handles setting of passwords, SSH keys, and password resets, keeping admins focused on their jobs and not handling manual requests. Users can be easily provisioned and de-provisioned across systems, applications, and network access. JumpCloud’s centralized user management functionality makes it a breeze.

PCI Section 8 compliance requires unique access for each individual into a compliant environment. JumpCloud helps address most of the PCI Section 8 requirements including password complexity, rotation, multi-factor authentication, and logging. PCI compliance is an expensive activity for most organizations. JumpCloud’s cloud identity management platform simplifies Section 8 with an easy-to-use SaaS-based service.

Try Our Server Management Approach

To sum it up, JumpCloud is completely changing the way cloud directory services is being done. By creating a base cloud directory services layer that allows for connecting user identities to the IT resources they need via centralized user management, virtual LDAP functionality, True Single Sign-On, OS-level MFA, WiFi authentication, device management, and more, IT admins can automate and secure their identity management approach. On top of that base device management layer, JumpCloud has automated common tasks such as user management and security, device management, and compliance activities. JumpCloud’s mission is to reimagine AD and LDAP for the cloud era. Hopefully this gives you a good idea on what we’re doing and why. If you have any questions, please let us know and try out JumpCloud’s free trial!

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