Customer Story: Kilimanjaro SAR Limited Mac Mgmt

Written by Natalie Bluhm on January 8, 2018

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Simple, optimized Mac management has been sought after by IT all over the world as workplaces shift away from Microsoft Windows in favor of Mac systems. The search for effective Mac management even extends all the way up to to the tallest peak in Africa, Kilimanjaro.

Kilimanjaro Search and Rescue (SAR) Limited is a civil search and rescue operation in Kilimanjaro, Tanzania with a vision to make Kilimanjaro the safest tourist destination in Africa. This means leading the global market and committing to a record-breaking 5 minute response time. Chief Executive Officer, Ivan Braun, knows having a safe and efficient IT infrastructure is crucial in order to lead safe and efficient rescue missions. Braun also knew that manual Mac management was not sustainable in the long run. Ivan was gracious enough to take time out of his busy schedule to share how JumpCloud has helped him streamline and secure his IT operations.  

Customer Story: Kilimanjaro SAR Limited

Can you tell us a little bit about yourself and Kilimanjaro SAR?

Ivan: I am the CEO and founder of Kilimanjaro SAR. I am originally from Denmark, but now I live in Tanzania and am working on turning Kilimanjaro into the safest tourist destination in Africa. I have been an entrepreneur my entire life since I started my first business at age 13. I also climbed my first mountain at age 13. Ever since, have I been frustrated at times because, when I’m back in my business ventures taking care of business, I’m dreaming of being out in the mountains. Then, when I find myself in the mountains, I end up dreaming of taking care of business. Kilimanjaro SAR is a unique blend of both worlds and suits me like a glove.

In addition to being the CEO and founder of the company, I am also personally handling our local IT environment. This is mostly due to lack of skilled and experienced IT personnel in this particular region of Tanzania.

What challenges were you hoping to solve with a directory service?

Ivan: I discovered JumpCloud in a Google search. I was searching for a safe, fast, and smart way to manage a mixed environment of PC’s and Macs and integrate with Office 365. I also wanted something easy to setup and maintain.

How were you managing Macs before JumpCloud?

Ivan: Ha! You don’t wanna know! I was working the “old school” hands-on way.

How has JumpCloud improved Mac management in your environment?

Ivan: Dramatically. It’s easy and a bliss to setup and maintain.

Are you planning to use JumpCloud for anything else? (e.g. RADIUS, LDAP, G Suite etc…)

Ivan: We are a startup and will likely grow to be more than 50 staff members, so yes, we will be looking into additional services.

Learn More

If you would like to hear more from our customers, consider reading how Morton Public Library moved to the cloud and also gained control over Macs in their environment. For a more in depth customer experience, you might also enjoy reading how PIA Agency streamlined user and system management in a mixed environment. 

For more information on Mac management, we hope you’ll reach out to us with any questions you might have about how our cloud-based directory can help you securely optimize your environment. You are also invited to start testing our virtual system management solution by signing up for a free account.

Natalie Bluhm

Natalie is a writer for JumpCloud, an Identity and Access Management solution designed for the cloud era. Natalie graduated with a degree in professional and technical writing, and she loves learning about cloud infrastructure, identity security, and IT protocols.

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