Background
OneFootball is on a mission to bring the world of football closer to every fan, delivering news, live scores, match highlights, and original content from over 200 leagues worldwide. The platform’s success in delivering a seamless fan experience relies on its ability to combine media, technology, and personalization at scale. However, as the company scaled, managing separate access to nearly 100+ applications and Synology NAS for its hybrid workforce became a significant bottleneck.
To fuel innovation and operational velocity, OneFootball needed a way to centralize identity, reduce manual overhead, and eliminate access friction—a challenge they tackled by partnering with JumpCloud.
Here are some key impacts at a glance:
Onboarding Time Cut by 89%
Time Spent on Manual Tasks Reduced by 90%
Access Issues Reduced by over 75%
Security Posture Improved by 150%
The Challenge: Battling Identity Silos and Manual Overtime
As OneFootball scaled, the complexity of managing a diverse ecosystem became overwhelming. Their operational setup revolved around Google Workspace and an on-premises Synology NAS for file storage. This created a critical identity problem:
- A Chaos of Credentials: The company was using almost 100 different applications, all managed separately. This created a significant IT workload and increased security risks due to human error and inconsistent access controls.
- The NAS Challenge: Accessing files on the Synology NAS was manual and error-prone. Users had to remember separate Synology accounts and passwords that didn’t sync with Google Workspace, leading them to often forget their NAS credentials. For remote employees, access was further complicated by the need to connect through a VPN, creating login friction and reliability issues. Furthermore, tracking folder access became increasingly difficult as the company scaled.
- Manual Overtime: Onboarding and offboarding required slow, manual permission changes. Provisioning access could take hours or even a full day during peak periods, forcing IT to spend 10+ hours a week on repetitive administrative tasks.
The Solution: JumpCloud Masters Control
OneFootball recognized that centralizing identity was the key to scaling securely and reducing friction. While other vendors, including Okta and Microsoft Entra ID, were considered, JumpCloud immediately stood out as the more comprehensive and cost-effective solution. Key differentiators included:
- Cross-platform MDM and device management (macOS, Windows, Linux), fitting OneFootball’s mixed environment.
- Google Workspace Directory Sync, which reduced identity duplication.
- A clean UI and advanced features like Zero-Touch Deployment and Patch Management ensured the platform was easy to operate and scale.
- Integration with legacy systems like the Synology NAS.
“JumpCloud immediately stood out because it offered strong integrations with Google Workspace, endpoint devices, and legacy systems like the NAS. It provided a comprehensive approach to identity, device, and access management, reducing the need to manage dozens of tools individually.”
—Ali Mofidi, It and Security Lead, OneFootball
The Results: JumpCloud & Google Workspace for A Winning Partnership
JumpCloud’s implementation transformed IT efficiency and the employee experience by functioning as the essential identity layer on top of Google Workspace. This powerful partnership delivered significant results across all operational areas by:
Unifying NAS Access with LDAP-as-a-Service
The solution to the NAS friction was JumpCloud’s LDAP-as-a-Service. By connecting the NAS to JumpCloud, OneFootball eliminated legacy login problems:
- Users now authenticate with a single JumpCloud identity for file access.
- IT no longer manages separate NAS credentials, and password changes apply everywhere instantly.
- Help desk tickets related to access and identity issues decreased by 75%.
Driving Automation and Security with Dynamic Groups
JumpCloud’s deep integration with Google Workspace allowed for the deployment of Dynamic Groups. This feature automatically assigns users to the correct teams, applications, and permission sets based on attributes, eliminating an entire category of repetitive IT tasks.
This automation delivered instant, measurable gains in three key areas:
Employee Experience & Efficiency:
The integration delivered a smoother, more predictable experience. Employees now rely on one password, one identity, and consistent MFA across applications. This resulted in 80% faster onboarding, since user creation in Google Workspace automatically syncs with JumpCloud. New hires receive immediate access to tools on Day 1 without needing separate credentials for the NAS, apps, or VPN.
Automated Device Lifecycle:
Leveraging JumpCloud’s Zero-Touch Deployment, OneFootball can now ship hardware directly to remote hires who become fully operational within minutes of unboxing. Once deployed, automated Patch Management ensures these devices remain secure and updated against vulnerabilities without any manual IT intervention.
Security & Compliance:
The security posture improved through enforced MFA and password policies. Offboarding is now reliable, immediate, and error-free. The team experienced fewer unauthorized access attempts and reduced security risks caused by incorrect or outdated access.
IT Visibility & Reporting:
IT saved over 10 hours each month on access reviews due to clear visibility of group memberships. Reporting accuracy improved by 30%, reducing time spent reconciling multiple systems.
We love that JumpCloud seamlessly integrates with Google Workspace. Since Google Workspace sits at the center of the company’s operations, having JumpCloud function as an identity layer on top of it meant we could unify authentication, device management, and application access under a single source of truth.
—Ali Mofidi, It and Security Lead, OneFootball
A Future Outlook: IT as a Strategic Partner
By automating the entire user and device lifecycle from Zero-Touch Deployment to automated offboarding, JumpCloud shifted OneFootball’s IT team from “reactive troubleshooting to proactive innovation”. Freed from manual, repetitive administrative tasks, the team now spends more time supporting strategic initiatives across the company.
This agility directly enables faster product development cycles and smoother collaboration. With JumpCloud, IT is no longer seen as a traditional support function, but rather as “a partner to the business, empowering teams with secure access, modern tooling, and reliable infrastructure that supports revenue-generating activities.”
The relationship extends beyond a vendor-client dynamic. OneFootball actively participates in early-access programs and regularly provides feedback on new JumpCloud features, reinforcing a true sense of partnership.
We genuinely feel a true partnership with JumpCloud. It always feels like they are committed to helping us succeed. Our input is listened to, and many of the improvements we’ve suggested over time have made their way into the product—reinforcing the sense that we are helping shape a platform we rely on every day. In short, JumpCloud is more than a tool we use, it’s a partner we grow with.
—Ali Mofidi, It and Security Lead, OneFootball