Behind the Login: How Solidgate Centralized IT Access and Device Management with JumpCloud & Cloudfresh

Solidgate is a global payment orchestration platform, from Cyprus, built for digital businesses looking to grow faster and smarter. Through a single integration, it helps global companies cut processing costs, boost approval rates, and expand into new markets. Solidgate connects businesses to leading acquirers and alternative payment methods across both developed and emerging regions, turning payments into a growth engine instead of a bottleneck.

Trusted by over 500 fast-growing enterprise clients, Solidgate acts as an extension of the payment team, solving real-world challenges at scale. Its mission is simple: transform payments from an outdated background function into a strategic driver of revenue and expansion.

Impact with JumpCloud: At a Glance

Before JumpCloud: The Challenges

As Solidgate grew, its IT operations became increasingly complex. With nearly 250+ employees in a hybrid model, the legacy tools no longer supported secure and efficient access. Fragmented tools made it tough to apply consistent device policies, creating compliance gaps, while manual onboarding and off-boarding processes caused delays. The team needed faster, more accurate transitions with built-in verification, something that didn’t consume valuable time or impacted user experience.

The Solution: A Unified Platform with Expert Deployment

Solidgate’s previous IT setup couldn’t keep pace with its growing, hybrid workforce. To address these challenges, Solidgate deployed JumpCloud through Cloudfresh and brought device and identity management under one roof.

Admins now handle accounts, access, and activity from a single interface, making everyday tasks faster and more consistent. New hires are ready and equipped on day one, while access to tools is centrally managed and tightly secured—cutting down on both risk and routine troubleshooting.

The IT team can now enforce updates and policies remotely,
run compliance checks in the background, and use logged device histories to troubleshoot issues faster.
New-hire laptops arrive pre-set, ensuring zero-touch provisioning for new employee equipment

A single login for key apps
reduces password fatigue and lowers support load from access issues.
MFA maintains stronger security
without extra user friction—keeping data safe while
reducing the chance
of lockouts or missteps.

Solidgate’s IT team now operates with greater control, less manual work, and clearer visibility across an infrastructure that scales with the business.

The Results

Within three months of deployment, Solidgate has seen transformative results:

Faster Onboarding:

New employee setup is now 3× faster, reducing the burden on the support team.

Improved Device Management:

40% of existing devices and 100% of new hires are fully managed through JumpCloud’s MDM system.

Improved User Productivity:

IAM tools have cut down 1.2 hours of repetitive login time per user per month.

Enhanced Security & Compliance:

A unified view of access and device compliance provides better governance with less manual work.

Reduced Authentication Load:

A single point of access with an integrated audit trail cuts down redundant logins—saving hours of working time every month.

“Thanks to JumpCloud, we received a reliable and secure solution with minimal administrative overhead, while Cloudfresh tailored it to our needs, providing a solid foundation for future development.”
— Iryna Nazaruk, Security Operations Engineer, Solidgate

The Cloudfresh Partnership

Cloudfresh played a hands-on role in helping Solidgate turn JumpCloud into a working solution that delivered measurable results. By aligning system configurations with internal workflows and compliance needs, Сloudfresh team enabled Solidgate to cut onboarding time, minimize manual account management, and extend security policy coverage across devices.

The flexible pricing and payment terms gave Solidgate the room to scale at its own pace—without compromising on timelines or budget. 

Ongoing collaboration ensures the setup continues to evolve, with Cloudfresh providing not just strategic input but also responsive local support—making it easier for Solidgate’s team to evolve its IT infrastructure as the company grows.

What’s Next?

Solidgate plans to expand its use of JumpCloud with the implementation of:

JumpCloud’s Password Manager JumpCloud’s RADIUS Protocol

These next steps will strengthen Solidgate’s control and confidence in its growing infrastructure. Cloudfresh will continue to serve as a strategic advisor in this next phase. With hands-on expertise in cybersecurity deployments and identity-first infrastructure, Cloudfresh is well-positioned to guide the secure rollout of JumpCloud’s advanced capabilities. 

Originally published by Cloudfresh, here

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